Operations Supervisor- Accredo- Tempe, AZ

As an Operations Supervisor you will be responsible for day-to-day operations of a team of associates in Pharmacy Operations monitoring productivity and performance standards while planning and directing workflow and project assignments.

This is a worksite dependent role at the Tempe AZ Accredo fulfillment pharmacy. Shift hours are Sunday 7am-3:30pm Monday - Thursday 10am7pm.

Heres a little more on how youll make a difference:

Promote a positive team environment and ensure best practices are shared

Assist in development of programs and process improvements to enhance the level of internal and external customer service provided

Oversee team and individual performance standards and service standards are met

Develop coach and provide feedback to employees concerning quality reliability accountability and productivity

What you need to do the job:
High School Diploma is required Pharmacy Technician Certification a plus.
At least 2 years of work experience in a manufacturing/distribution setting strongly preferred
Demonstrated leadership skills and the ability to effectively develop and assist team members
General PC knowledge; MS Office Internet email
Excellent oral written and phone communication skills
Experience in training and coaching less experienced staff
Advanced problem solving skills
The ability to work collaboratively with other departments to resolve complex issues with innovative solutions
Ability to adapt to a dynamic working environment make independent decisions
Demonstrated ability to handle difficult conversations in a professional manner

Ability to work shift: Sunday 7am-3:30pm Monday - Thursday 10am7pm

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.