Operations Manager

Overview:The role of the Operations Manager is to facilitate an impressive operation with impressive team members providing exceptional service. This includes making an exceptional impression on every guest by engaging with our guests in a positive and friendly manner and developing a relationship with the client that results in VPNE Parking Solutions being viewed as a Strategic :SafetyEnsures employees and guests are safe at all needed - operates vehicles in a safe manner to minimize the potential for the tracking of keys and vehicles throughout the all team members are providing exceptional guest experiences to every guest by smiling at greeting and helping every guest as they enter the garage daily to VPNE appearance standardsEnforces correct uniform shaves hair etc. with team membersRevenue ControlDevelops and maintains a strong revenue control programRegularly audits locationReviewing DCRs dailyAdministrationStaffing: Hours/OTKnow and understand billingReview financialsVISA Expense Reports for Corporate Card submitted correctly and on timeMeets all deadlinesMajor Challenges:Problem-solvingDifficult customerConflicts among team membersPatienceQualifications:Educational Requirements: BA in Business Administration or related field preferredLanguage Skills: Proficient in English both verbally and writtenYears of Experience:5 - 7 years progressive responsibility in operation in parking hospitality or a related fieldJobholder Requirements:Overly friendly; a pleasure to work with and forMaintain uniform standards when on job premisesMust have a strong work ethicMust enforce VPNE policies during every shiftAbility to run and move quickly throughout the garageAbility to organize cars efficientlyAbility to stand for long periods of timeAbility to safely operate vehicles and pass a driving test on a manual transmission vehicleAbility to lift a minimum of 50 at least 18 years of a valid Drivers License in state of able to pass a criminal background check and RMV check when overseeing a valet operationSkillsWork requires a positive attitude and strong leadership requires the ability to create relationships with requires the skill of an requires employees to be in good condition allowing them to run throughout the must respond appropriately to instructions questions or requests for :Paid weeklyMedical Dental Vision401K with company matchDiscount programsShort-term disabilityAccident insuranceLife insurance