Operations Manager
Kirkland, WA - USA
Job Summary
- Paid time off
- Training & development
- Employee discounts
- Opportunity for advancement
Position Overview
As General Manager this is your club. You lead its culture build the team that makes every guest feel welcome and help people take the first step in their fitness journey. You make the decisions own the results and set the standard for what a Golds Gym PNW club can be.
Core Values
- Motivating: We inspire members and teammates to show up and push further than they thought they could.
- Authentic: Were real with people honest about what fits their goals and never pushy.
- Passionate: We love fitness our clubs and the community we build together.
Culture and Leadership
- Set the standard for a Motivating Authentic and Passionate club culture and model it every day
- Develop your co-leader as a true partner in running the club and a future General Manager
- Run team meetings that share goals promotions and wins and keep everyone informed and equipped
- Recognize great work and celebrate team and member milestones
- Own the clubs membership goals and build the plan to hit them each month
- Lead by example on tours guiding guests to the membership that fits their goals
- Coach the team on lead follow-up guest experience and converting first visits into members
- Drive retention so members stay engaged upgrade and keep coming back
- Bring club promotions events and community partnerships to life
- Recruit hire and onboard a team that fits the culture
- Train coach and hold the team accountable through observation feedback and leading by example
- Build schedules that cover peak hours and stay within labor budget
- Grow team members into the clubs next leaders
- Manage the clubs revenue labor and expense goals and use the numbers to plan each week and month
- Own your clubs KPIs and present your results and plans to company leadership
- Make sure every member interaction in person by phone and by email leaves them glad theyre part of the gym
- Keep the club clean safe and equipment-ready and manage repairs and vendors
- Ensure opening and closing procedures and company policies are followed
- A leader who genuinely wants to help people better themselves through fitness.
- 2 years managing a team of 10 or more with a track record of developing people
- 3 years in fitness hospitality restaurant retail or other service operations
- Proven success hitting sales or revenue goals
- Comfortable reading KPI and labor reports and turning them into action
- Strong communicator in writing and in person and an even stronger listener
- Comfortable with gym or POS software email and scheduling tools
- Availability across weekdays weekends and holidays
- High school diploma or equivalent required; bachelors degree a plus
- CPR/AED certification which can be obtained after hire
- $49000 - $60000 annually based on experience
- Paid Time Off (PTO) after first 90 days of employment
- Free membership at all Golds Gym PNW clubs including tanning and red-light therapy plus a guest
- Leadership development and room to grow within a multi-club organization
Youll be on your feet for the entire shift and must be comfortable with that. Youll move through every area of the club occasionally lifting spotting or demonstrating exercises. Its a busy gym: music weights and lots of people. Onsite only; relocation assistance is not provided.
From a single gym in Venice Beach California in 1965 to a global symbol of strength and performance Golds Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents our legacy has evolved while staying true to its roots- serious training community and results. As the industry shifts Golds Gym continues to lead honoring our heritage while building the next generation of members and fitness experiences.
We attribute much of our success to our company culture. Were grounded reliable and entrepreneurial - - but also enthusiastic collaborative and creative.
If this feels like you we cant wait to get your application!
Required Experience:
Manager
About Company
Premier strength training & bodybuilding Gym offering group classes, free weights, and expert trainers. Find a location near you!