Operations Manager

Leidos is seeking an Operations Manager supporting NASAs National Security Systems team in Huntsville Alabama. This role is responsible for the oversight of day-to-day operations maintenance configuration and reliable operation of computer systems network servers and virtualization. Additional responsibilities include overseeing the quick reaction support to the NSS team and the NASA customer to identify troubleshoot and resolve system issues.

This position requires the ability to work independently with general direction and as a team member under the direction of the organizational team lead. Join us at AEGIS where the sky is NOT the limit!

Technical Requirements

• Administration and support of isolated enterprise networks (LAN WAN and secure enclaves).

• Strong knowledge of Windows Server and Linux administration.

• Experience with virtualization platforms (VMware Hyper-V or similar).

• Enterprise storage backup and disaster recovery solutions.

• Network monitoring logging and performance management tools that operate without internet connectivity.

• Configuration management and patch management in offline environments.

• Identity and access management including Active Directory and Group Policy.

• Network security technologies including firewalls intrusion detection/prevention systems endpoint protection and vulnerability management.

• Understanding of secure media handling software validation and offline update processes.

• Experience with system hardening using industry security baselines.

Security and Compliance

• Experience operating within regulated or high-security environments.

• Knowledge of security frameworks such as:

  • NIST Risk Management Framework (RMF)

  • NIST SP 800-53

  • CIS Benchmarks

  • STIG implementation and compliance

• Experience supporting audits and maintaining accreditation documentation.

• Understanding of least-privilege access separation of duties and secure change control.

Management Responsibilities

• Lead daily operations for network server and infrastructure teams.

• Ensure system availability reliability and operational readiness.

• Oversee incident response problem management and root cause analysis.

• Manage configuration and change control processes.

• Coordinate scheduled maintenance and outage planning.

• Develop and maintain standard operating procedures (SOPs).

• Manage hardware lifecycle software licensing and asset inventory.

• Coordinate with cybersecurity engineering and compliance teams.

• Manage vendor support while ensuring compliance with security restrictions.

Preferred Certifications

• ITIL Foundation or higher.

• PMP or equivalent project management certification.

• Cisco CCNP (Enterprise or Security).

• CompTIA Security or Network.

• CISSP (preferred for senior positions).

• VMware Certified Professional (VCP) or Microsoft certifications.

Key Competencies

• Leadership and team development.

• Strong analytical and troubleshooting skills.

• Operational risk management.

• Excellent written and verbal communication.

• Process improvement and documentation.

• Decision-making under strict security and operational constraints.

• Ability to maintain mission-critical services with minimal downtime.

Education

• Bachelors degree with 12 years experience or masters with 10 years.

Experience

• 5-10 years of experience managing enterprise IT infrastructure or network operations.

• 35 years of experience leading technical operations teams.

• Experience supporting classified air-gapped or highly regulated environments is preferred.

• Experience with change management and configuration management in restricted environments.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.