Operations Manager

• Competitive salary
• Opportunity for advancement
• Bonus based on performance
• Paid time off
• Training & development

• 1-3 years of experience in operations scheduling or management (home care or healthcare preferred).
• Strong leadership and communication skills.
• Ability to multitask and manage competing priorities.
• Experience with scheduling software or CRM systems.
• Knowledge of AHCA regulations (preferred).
• High level of professionalism confidentiality and problemsolving ability.

• Prepare for audits surveys and licensing renewals.
• Implement and improve operational processes and workflows.

• Maintain caregiver files training records and background screening compliance.
• Conduct performance reviews and coaching conversations.
• Promote caregiver engagement and retention.

• Serve as the primary point of contact for client concerns and escalations.
• Monitor client satisfaction and implement improvements.
• Ensure timely communication with clients and families.
  Scheduling & Staffing
  • Oversee scheduling to ensure appropriate caregiverclient matches.
  • Manage schedule changes callouts and coverage needs.
  • Optimize staffing to reduce overtime and improve efficiency.

• • Track KPIs related to operations scheduling and service quality.
  • Assist with budgeting forecasting and operational planning.
    Support growth initiatives and process improvements.
    Collaborate closely with the agency owner on strategic priorities.

• Bachelors degree preferred or equivalent experience in operations or management.

• Opportunity to help build a highquality agency from the ground up.
• Supportive missiondriven culture.
• Growth potential as the agency expands.
• Meaningful work that directly impacts clients and caregivers.

Since 2004 Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.

Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled knowledgeable and experienced in the field.

Additionally our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together you get a winning combination that makes for a great job with incredible long-term potential.

Executive Home Care is currently hiring dedicated compassionate people who enjoy helping others. As a professional caregiver you will provide direct care to seniors who need a little help with everyday in healthcare is not necessary and all training is provided.

If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community then we want to hear from you.