Operations Manager for Flooring Company

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

• Customers: Be the main point of contact from first call to final walkthrough building relationships that keep our reviews at 5/5
• Scheduling: Turn leads into booked appointments for the sales team and keep every calendar (sales install delivery) running without collisions
• Crews & Installers: Coordinate start dates timelines and daily progress with our installation teams; troubleshoot in real time when things shift
• Sales Team Sync: Meet weekly to review recent sales and upcoming production keeping everyone aligned
• Materials: Order product accurately for each job and follow up to make sure it lands on-site on time
• Change Orders: Document and obtain written customer approval for any changes to contracted work
• Office & Warehouse: Keep both organized and presentable
• Systems: Technology is a core part of this role update systems daily via the Production Dashboard so every jobs status is accurate and visible and stay comfortable navigating the software tools that keep our operation running

• Experience in office production or operations management flooring or home services background strongly preferred
• Strong communicator equally comfortable on the phone in person and coordinating with crews on-site
• Highly organized with sharp attention to detail and a real knack for multitasking
• Self-starter who can run the day independently without someone looking over your shoulder
• Comfortable managing multiple moving pieces at once: crews calendars salespeople and customers

• $50000$60000/year based on experience plus bonus potential
• Paid time off
• Paid Holidays
• Cell phone allowance
• Reimbursed gas mileage for field visits
• Company-provided computer
• Paid training to set you up for success
• A genuinely family-owned environment not a corporate call center

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.