Operations Manager

Run the floor. Hit the plan. Build the bench.

Managed Labor Solutions a nationwide leader in rental car outsourcing is hiring an Operations Manager for a fast-paced airport location. This position is an excellent opportunity with advancement possibilities for demonstrated leaders who believe in providing top-notch service in asafe and fun work environment. Qualified candidates will have prior management and leadership experience in a rental car or other fast-paced similar work environment.

Reports to: Area Manager

Manages: Supervisors Leads and hourly team

Scope: Single site - all shifts

Accountable for:Labor turns and safety

What youll do daily:

• Run the Plan of the Day and publish it to supervisors and leads
• Submit an accurate timely daily flash to track the sites productivity and profitability
• Send the daily site summary. Collect shift summaries from leads and supervisors especially out-of-scope work performed.
• Staff to the labor plan. Challenge overtime.
• Review accident and incident reports.
• Manage and post employee schedule - communicate the schedule to the client
• Meet production in a fast-paced airport environment. Deal with the customer professionally. Keep the lot clean and compliant.

Weekly

• Management team meetings safety huddles client meetings
• Reconcile flash to billing and payroll by end of business Wednesday.
• Ensure ancillary and out-of-scope services are billed per contract.
• Set next weeks flash and planner; lock the schedule to projected transactions.

Safety and Compliance

• Lead the site safety audit lot hazards road risk wash bay equipment. Keep a visible Days Since Last Accident tracker.
• Run a safety committee that includes every associate level. Deliver safety appreciation. Train every supervisor and lead on the safety program.
• Correct hiring paperwork and screening background checks DMV and all required documentation.
• Performance evaluations for every Supervisor and Lead within 30 days of quarter end. Union Free Training for supervisors and leads.

Who this is for:

• 21 or older with at least one year of management experience. High school diploma or GED required; associate or bachelors preferred.
• Rental car or similar fast-paced ops leadership - and real responsibility for labor cost and gross profit not headcount alone.
• You can build a schedule to a transaction forecast and explain a miss without making excuses
• You work inside the customers system (COMPASS DAYTONA Service Notes) and youre credible with a customer GM or District Manager.
• Valid drivers license clean driving history and a background check in accordance with local law.

The Offer

• $70000 plus an annual bonus plan.
• Medical dental and vision insurance.
• A path to Area Manager - and advancement opportunities nationwide