Operations Manager, Central Sterile Processing
Job Location:
Boston, NH - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary: Responsible for the overall operational financial quality and personnel performance of sterile processing operations across assigned departments or locations. Leads supervisors and operational teams ensuring effective workforce management resource allocation regulatory compliance and the delivery of safe high-quality and efficient reprocessing services aligned with organizational and patient care objectives.Does this position require Patient Care No
Essential Functions:
Manages daily sterile processing operations ensuring safe efficient and compliant reprocessing activities.
Manages and develops staff through performance management coaching training and employee engagement activities
Oversees staffing scheduling workflow coordination and resource allocation to support operational and customer service needs.
Ensures compliance with applicable regulatory accreditation infection prevention safety and departmental standards.
Monitors departmental quality productivity and service metrics and implements corrective actions as needed.
Oversees instrumentation inventory and supply operations to ensure operational readiness and availability of resources.
Collaborates with perioperative services procedural areas supply chain and other stakeholders to support procedural readiness and service delivery.
Investigates and resolves operational quality customer service and personnel issues.
Participates in departmental budgeting resource planning and process improvement initiatives.
Qualifications
Education: High School Diploma or Equivalent required and Bachelors Degree Related Field of Study preferred.
Can this role accept experience in lieu of a degree No
Licenses and Credentials: Certified Registered Central Service Technician CRCST - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution Inc. required; Certified Instrument Specialist CIS - Healthcare Sterile Processing Association (HSPA) preferred; Certified Endoscope Reprocessor CER - Healthcare Sterile Processing Association (HSPA) preferred.
Experience: Central Processing Sterilization Experience 3-5 years required and Supervisory Experience 3-5 years preferred
Knowledge Skills and Abilities:
Complete knowledge of clinical operations hospital mission and goals and human resources policies and procedures.
Advanced oral and written communication skills.
Excellent organizational skills including the ability to multitask delegate appropriately and meet deadlines.
Strong interpersonal skills with the ability to provide direction and development to employees by coaching identifying training needs assigning progressively challenging projects and assisting in career development planning.
Ability to analyze and solve problems in a systematic logical and timely manner.
Ability to adapt to changes in daily routine.
Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required.
Works within legal regulatory accreditation and ethical practice standards relevant to the position: follows safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$86611.20 - $126027.20/AnnualGrade
8EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
