Operations Manager

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

• Real authority. You report directly to the owner not through layers of corporate management.
• Youll build our technician development program not inherit someone elses binder.
• A real growth path. For the right person this role leads to General Manager responsibility for the entire business.

• Adhere to all industry and PIRTEK safety standards
• Lead coach and develop field service technicians
• Spend regular time in the field coaching technicians and checking service quality
• Build a technician skill-level and development program that identifies capabilities training needs and advancement opportunities
• Improve technician productivity documentation and repair quality
• Own technician performance reviews coaching and corrective action
• Provide sales route planning to technicians and perform sales support in the field
• Maintain materials and inventory by managing quantities forecasting needs and placing Purchase Orders as needed
• Ensure company equipment and vehicles are well-maintained
• Serve as the primary escalation point for difficult hydraulic and mechanical problems
• Resolve escalated customer and service issues
• Identify operational problems develop solutions and carry projects through to completion

• Strong mechanical troubleshooting ability
• Ability to read write and communicate in English
• Experience with field service construction equipment rental equipment heavy-duty vehicles material handling or similar machinery
• Experience leading coaching training and mentoring
• Able to build strong relationships while holding people accountable
• Organized enough to manage multiple priorities and finish what you start
• Comfortable with numbers. You track results understand what drives cost and productivity and want to learn the business side.
• Moderate to advanced computer/technology acumen (operational software inventory management etc.)

• Technician retention and time to productivity for new hires
• Technician skill progression through our development program
• Callbacks and rework
• First-time fix rate
• Technician overtime hours
• Work order documentation quality
• Fleet preventive maintenance completion and unplanned vehicle downtime
• Customer escalations and complaints

• High School diploma or GED
• Experience in an industrial/mechanical/construction or related field a plus
• Valid drivers license and insurable driving record
• Ability to pass a background check

• You will be exposed to moderately loud equipment/machinery
• You will come in contact with oil grease lubricant and other messy substances frequently used in this industry
• You may be required to travel for training initiatives at no cost to you

• $54000-$60000 base salary based on experience
• Performance bonus with a target of up to 10% of base
• PTO and sick time
• Company phone and laptop
• Uniforms and workwear
• Company-paid job-related training

Be part of one of the fastest-growing franchises in the U.S. while keeping Americas essential industries operating.

PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation and strive to be giving participants in the communities we serve. Above all PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.

We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.

Whether youre just starting or looking to advance your career youll find a supportive culture with teams characterized by honesty and integrity. As a Mobile Sales and Service Technician you will be helping a small business owner grow their local business and enjoy a career where no two days are the same. You will also be provided a company vehicle to use while commuting to and from work.

PIRTEK franchises are locally owned and operated by people interested in your success. Many Mobile Sales and Service Technicians go on to become Operation Managers Business Managers and even Franchise Owners themselves.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PIRTEK Corporate.