Operations Lead

The PCA Group of Companies is a fully vertically integrated tech-enabled and truly omnichannel global distribution company for the worldwide beauty and wellness sector. Led by the founding family for over 30 years our 1500-person team supports multichannel distribution to 150 countries. Through our interwoven set of capabilities investments logistics retail strategy and marketing among others we empower our clients to cut through the noise in an increasingly saturated global market.

An Operations Team Lead is an individual who manages teams encourages cooperation productivity and fosters team unity. They play the role of a supervisor and evaluate every aspect of work done by the operations team as well as handling issues relating to logistics in the departments. They keep records of production equipment and gives detailed account to management. An operations team lead mentors team member identifies lapses and conducts training with team.

Operation Leads Key Focus:

• Maintain constant communication with operations & warehouse to ensure proper operations of the organization
• Assist implement and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organizations internal capacity
• Actively pursue strategic and operational objectives
• Manage timely data collection to update operations metrics to achieve productivity targets reduce cost per unit eliminate errors and deliver excellent customer service
• Partner with cross-functional support teams in improving the proprietary tools and systems
• Work closely with legal and safety departments to make sure activities remain compliant

Work Hours/ Schedule

• Full-time schedule 5 days a week may require weekend hours to meet the needs of the business and some travel to Indiana.

Technical Qualifications

• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Highly trained in conflict management and business negotiation processes
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word Excel Outlook)

Required Education and Competencies:

• Bachelors degree in operations management business administration or related field
• 2 years proven experience in an operations management position

What we offer:

• Phenomenal discounts on products within the beauty industry and beyond
• Medical Dental and Vision along with supplemental benefits available after 60 days
• 401 (k) available after 1 year of service with up to a 4% match
• 12 days PTO and 6 Paid Holidays pro-rated for your first year based on your start date
• Salary is commensurate with experience $22.00 - $24.00 per hour

Equal Employment Opportunity Statement

The PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race color creed religion or belief national or ethnic origin citizenship status marital or domestic partnership status sexual orientation sex gender identity or expression age disability military or veteran status or any other characteristic protected by federal state or local law. We recognize and value the benefits of a diverse workforce.