Operations Coordinator

SummaryThe Commercial Operations Coordinator supports the day-to-day flow of customer orders supplier purchases quoting receiving invoicing and general office operations. This role serves as a key coordination point between customers vendors sales warehouse and finance to help ensure orders move accurately and efficiently from quote through ideal candidate is highly organized responsive comfortable managing multiple priorities and able to take ownership of recurring operational tasks with minimal ResponsibilitiesCustomer Service Quoting & Order ManagementPrepare and coordinate industrial customer quotes including routine pricing and order-related as a primary point of contact for industrial customer service requests and day-to-day order customer orders accurately and support backlog management order status updates and internal customer onboarding and maintain required customer account information documentation and and coordinate RMAs returns and related customer/vendor customer pricing and terms administration in coordination with the broader Receiving & Vendor CoordinationManage routine industrial purchasing activity and issue vendor purchase vendor onboarding and maintain vendor setup information and required receiving and invoicing workflows including matching incoming activity to orders and escalating warehouse support as needed to help resolve order receiving or fulfillment office supply purchasing and other routine operational shared purchasing responsibilities for lab automation activity when Compliance & Office SupportOwn recurring general administrative support tasks that keep the office and commercial workflow incoming and outgoing mail and route items to the appropriate team routine compliance documentation forms registrations and administrative records as with basic operational reporting data entry document organization and follow-up across sales finance warehouse and operations to resolve routine issues and prevent tasks from falling through the & SkillsPrior experience in customer service order management purchasing sales support office operations or a related coordination role attention to detail and ability to accurately manage quotes orders purchase orders invoices and customer/vendor written and verbal communication skills with a professional service-oriented to manage multiple open items prioritize effectively and follow through without constant working in ERP/accounting systems Microsoft Excel Outlook and other business in industrial distribution manufacturing automation or a technical B2B environment is a Success Looks LikeCustomer and vendor requests are acknowledged and resolved orders purchase orders receiving and invoicing move through the business accurately and on administrative and compliance responsibilities have clear ownership and do not require management warehouse finance and operations teams have a reliable point person for day-to-day commercial years of experience in managing the operations of a small businessBachelors in finance or business or comparable experience