Operations Coordinator

Operations Coordinator: Behavioral Science

July 2026

Role Summary

We are seeking a capable early-career generalist with a background in psychology

neuroscience or a related field to join us as a Behavioral Science & Operations Associate. Dont

worry about the job title we struggle with it too. Just focus on the role and what we expect you

to do.

This role sits at the center of how we deliver our work. You will work closely with Sarah Dalton

across executive assessments survey processes and client delivery helping ensure that projects

run smoothly outputs are high quality and clients and candidates have a consistent professional

experience. You will experience some client facing work very quickly and this will expand over

time.

In the early stages the focus will be on supporting project execution coordination and analysis.

There will be a lot of learning during this phase and this can sometimes be frustrating for people

who want to prove their worth immediately. Over time the role is expected to evolve into one

with greater responsibility for assessment design insight generation and selected client

interaction. We will encourage you to write and publish and will provide our platform to aid you.

This is a broad hands-on role combining behavioral science structured thinking operational

execution and emerging use of AI tools. It is well suited to someone who wants to develop

practical capability in applied psychology within a small high-trust environment.

We work with outstanding organizations and wonderful clients. We regard many as our friends

and we have worked with some for over 20 years. We have recently been growing and attracting

new clients and we expect this to continue hence the need for this role.

Although this role is unambiguous in being an entry-level position the right individual can

grow a long and fulfilling career with us. Your ongoing learning and development is very

important to us and the opportunity exists for you to become a major player in the future of our

company.

Core Responsibilities

1. Executive Assessment Operations & Candidate Experience

Coordinate end-to-end logistics for leadership assessments

Manage scheduling across candidates clients and internal team

Ensure all materials (CVs job descriptions reports) are complete and organized

Maintain accurate and well-structured candidate records

Support a high-quality candidate experience including:

o Communication and follow-ups

o Feedback scheduling

o Ensuring consistency across all touchpoints

Assist in the preparation of assessment summaries and reports including use of AI tools

where appropriate

2. Survey & 360 Feedback Delivery

Manage administration of 360 feedback processes:

o Rater coordination and tracking

o Client communication

o Survey deployment

o Interview scheduling

Ensure high participation rates and smooth execution

Compile and structure survey outputs and interview data

Support development and refinement of reporting templates

Working alongside Sarah and Barry to produce clear compelling and accurate leadership

development narratives

3. Reporting Analysis & AI-Assisted Content Creation

Support the drafting of reports summaries and client materials

Use tools (including AI tools) to assist in synthesizing qualitative and quantitative data

Help ensure clarity consistency and quality across outputs

Contribute to improving internal approaches to:

o Report writing

o Data use and synthesis

o Use of transcription and supporting materials

4. Data Quality Systems & Platform Support

Review and maintain quality of assessment data

Test and audit live assessments for accuracy consistency and clarity

Support ongoing development and maintenance of internal platforms (including Socrates)

Assist with:

o Data cleanup and structuring

o Candidate record management

o System testing and quality assurance

5. Process Documentation & Client Enablement

Organize and maintain internal materials templates and documentation

Help create clear and consistent process documentation for clients

Support development of case studies explanatory materials and structured outputs

Assist with:

o Contract organization and audit

o Compliance and documentation processes (including data privacy readiness)

6. Training & Knowledge Development

Support development of training materials and client resources

Help maintain a structured library of frameworks models and assessment content

Build familiarity with the firms methodologies and approaches

Over time:

o Contribute to internal knowledge sharing

o Support elements of onboarding or training delivery

7. Marketing Outreach & Thought Leadership Support

Support publication of articles and website content

Improve formatting and presentation of written materials

Assist with outreach efforts (e.g. universities events speaking opportunities)

8. Research & Industry Awareness

Monitor relevant research and developments in psychology and organizational behavior

Summarize insights and share internally

Help maintain awareness of broader thinking beyond day-to-day project work

What Were Looking For

Essential

Background in psychology neuroscience behavioral science or a related discipline

Understanding of the psychological assessment landscape

Familiarity with psychometrics and measurement concepts

Strong written communication skills

High attention to detail and organizational ability

Ability to work reliably and remotely and manage multiple tasks

Interest in applied behavioral work (not purely academic research)

Preferred

Experience with surveys research or data handling

Familiarity with Excel or similar tools

Exposure to survey platforms or research tools

Some experience using AI tools in a practical context

Interest in organizational psychology and leadership assessment

Personal Characteristics

Structured thoughtful and detail-oriented

Practical and execution-focused

Curious and willing to learn

Comfortable working across a range of tasks

Able to take ownership as confidence and capability grow

Who This Role Would Suit

This role is well suited to someone who is:

In college and seeking meaningful part-time experience or

Recently graduated and looking for a broad applied first role

Already in a similar role with another company but lacking the breadth and scope offered

here

It is particularly attractive to those who:

Want exposure to real client work early in their career

Are interested in how psychology operates in organizational settings

Prefer variety and responsibility over narrowly defined roles

Are motivated to grow into a more independent client-facing contributor over time

Role Progression

This role is designed to evolve.

Initially the focus will be on supporting project execution coordination and quality. As

capability develops the successful candidate will take on increasing responsibility in survey

design analysis reporting and selected client interactions.

We are looking for someone who can contribute immediately but who also has the potential to

grow into a broader and more independent role as the firm continues to expand.

Practical Details

Employment Structure:

Full-time (preferred) or part-time (depending on candidate)

Compensation (indicative):

Part-time: $22$30 per hour

Full-time: $55000$70000

Application & Selection Process

We are interested in candidates who are thoughtful curious and motivated by the nature of the

work itself. Before applying we ask that you consider carefully whether this role genuinely

interests and excites you. Do your homework. We have posted a lot of articles and papers on our

website that you would be advised to read through. The Five Talents That Really Matter

(Conchie & Dalton. 2024. Hachette Go) describes our leadership philosophy and explains the

research basis of our primary executive leadership selection assessment. We post extensively on

LinkedIn.

If you decide to proceed please submit the following:

Resume

Prepare and submit a standard resume. This should be a PDF file.

This should provide a clear chronological overview of your background including:

High school

College

Any relevant work or experience

Please keep this focused and concise. We are interested in understanding where you have been

and what you have done - there is no need to include unnecessary detail. Substance counts over

style. Do NOT submit a photograph. If your standard resume includes a photograph please

submit one without. Resumes that include photographs will be rejected.

Do NOT include any open testimonials or references with your application.

.

Next Steps

All candidates who submit the above will be invited to complete an online employment

assessment details of which will be sent via email. This will take between 15-20 minutes of

your time and can be completed on a laptop tablet or cellphone. Do not begin the assessment

unless you know you have the time to complete it.

Following this:

Selected candidates may be invited to an initial video interview with Sarah Dalton

Final candidates may then be invited to a second interview with Sarah Dalton and

Barry Conchie

Interviews may be conducted by video or in person depending on logistics

About Conchie Associates

Conchie Associates is a boutique applied research and advisory firm focused on leadership

assessment selection behavior and organizational effectiveness. We work with Boards senior

leaders and organizations to better understand how people operate individually and collectively

using rigorous behavioral frameworks and practical experience-based insight. Our fundamental

belief is that everyone deserves a role that is the very best fit for their talents and maximizes their

enjoyment capabilities and achievements. Our entire business operates with this in mind.

Our work sits at the intersection of psychology behavioral science leadership assessment and

real-world organizational challenges. We design and deliver executive assessments 360

feedback processes and team-based diagnostics that help clients make better decisions about

leadership development succession and performance. We share our insights through extensive

writing and publications

We are not a personality assessment business. Our approach is grounded in precise research

observation structured analysis and applied behavioral science with a strong emphasis on

clarity usefulness and real-world impact.

As a small and growing firm we operate with a high degree of trust autonomy and flexibility.

Team members are exposed to a broad range of work and are expected to contribute across

multiple areas as they develop. If there is a need we step in and help we dont wait to be asked

- and we dont want to work with people who believe they need permission.