Operations Associate- Labor and Delivery

Operations Associate Labor and Delivery

Operations Associate in Springfield MA Baystate Health Careers

Department:Labor and Delivery

Location:Baystate Medical Center Springfield Massachusetts

Job Type:Part-Time

Shift:Day

Make an Impact with Baystate Health

Baystate Health is seeking a Operations Associate (OA)to join ourLabor and Delivery Department teamatBaystate Medical CenterinSpringfield Massachusetts. Our Labor and Delivery Department team provides care to a diverse adult patient population working closely with physicians nurses and interdisciplinary teams to deliver safe compassionate high-quality care.

Operations Associate Responsibilities Include:

• Bed Management & Patient Flow: Coordinates admissions discharges and transfers; tracks bed availability and patient status; communicates updates with nursing case management physicians and other departments to support efficient patient throughput.
• Administrative & Clinical Team Support: Provides administrative support to nurses hospitalists case managers and interdisciplinary teams; assists with rounds consults follow-up appointments staffing assignments schedules and unit-specific projects.
• Communication & Coordination: Facilitates timely communication among patients families clinical staff physicians and ancillary departments; answers and directs calls relays messages coordinates priority services and provides accurate shift handoffs.
• Medical Records & Documentation: Maintains accurate and organized patient records prepares documentation for admissions transfers and discharges obtains required signatures maintains unit logs and ensures records are appropriately processed and submitted.
• Patient & Family Support: Welcomes and orients patients and families to the unit answers routine questions provides appropriate information and directs concerns to the appropriate healthcare team member.
• Unit Operations & Resource Management: Supports daily unit operations through staffing coordination supply inventory and ordering charge entry scheduling and retrieval of medications blood products supplies and other resources as needed.
• Systems & Technology: Accurately utilizes required clinical administrative staffing and patient-flow systems to maintain patient information documentation scheduling and departmental operations.
• Patient Safety & Emergency Response: Maintains knowledge of emergency procedures and equipment promptly initiates appropriate emergency response processes and mobilizes necessary support personnel as directed.

Schedule Details

• Job Type:Part-Time24 hoursper week

• Shift:Day 7am-7:30pm

• Schedule:12-hour shifts

• Weekend Requirement:Every other Saturday and Sunday

• Holiday Requirements:Every other Holiday

Benefits That Support You

At Baystate Health you get the best of both worlds: the resources stability and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility benefits may include:

• Competitive Pay & Benefits:Medical dental and vision coverage including local Health New England plans.

• Tuition & Training:Tuitionassistance CEUs and professional development opportunities.

• Career Growth:Clinical advancement leadership development and internal career opportunities.

• Regional Opportunities:Career options across Baystate Health hospitals practices and services throughout western Massachusetts.

• Retirement:Retirement savings and employer match.

• Paid Time Off:Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includesBaystate Medical Center Baystate Childrens Hospital Baystate Noble Hospital Baystate Franklin Medical Center Baystate Wing Hospital Baystate Medical Practices and Baystate Home Health & Hospice.

Whether you provide direct patient care clinical services or operational support your work at Baystate Health helps improve the health of the communities we serve.

Start Your Career at Baystate Health

You Belong at Baystate.

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidates relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer