Operations Assistant (Remote)

This is a remote position.

We are seeking a highly organized and proactive Operations Assistant to support our this role you will be responsible for a variety of administrative and operational tasks serving as a key point of contact for staff clients and vendors. The ideal candidate is a detail-oriented individual who thrives in a fast-paced environment and is committed to ensuring operational excellence.

• Administrative & Clerical Support
  

  • Provide comprehensive administrative support to management including calendar management meeting coordination and correspondence.
    

  • Answer and direct phone calls emails and in-person inquiries professionally.
    

  • Handle data entry maintain databases and spreadsheets and prepare documents reports and correspondence.
    

  • Manage incoming and outgoing mail packages and deliveries.
    

• Operational Coordination
  

  • Support daily operational activities including scheduling resource coordination and project assistance.
    

  • Assist with procurement tasks such as researching vendors processing purchase orders and tracking invoices.
    

  • Help coordinate office logistics including workspace setup conference room preparation and facilities maintenance.
    

  • May serve as a liaison between internal teams and external partners such as vendors or building management.
    

• Customer Service & Front Desk
  

  • Serve as the initial point of contact for visitors clients and other constituents providing a welcoming and professional experience.
    

  • Provide excellent customer service by addressing inquiries and resolving issues promptly.
    

• Financial & Record-Keeping
  

  • Assist with basic financial tasks like processing receipts invoices and expense reports.
    

  • Maintain and update operational records policies and procedure documents.

• Education: A high school diploma is often required while an associates or bachelors degree is preferred for many roles.
  

• Experience: Prior experience in an administrative clerical or operational support role is highly valued.
  

• Skills:
  

  • Computer Proficiency: Strong working knowledge of Microsoft Office Suite (Word Excel Outlook) is essential.
    

  • Organization & Time Management: Excellent ability to manage multiple priorities and meet deadlines.
    

  • Communication: Strong written and verbal communication skills with a professional demeanor.
    

  • Problem-Solving: Proactive and solutions-oriented approach to handling challenges.
    

Common benefits include health dental and vision insurance paid time off retirement plans (e.g. 401k) and flexible spending accounts