Operations Administrator

About Us

Founded in 1931 JBI Library is a nonprofit organization that supports anyone who is blind has low vision or has a print disability so that they may fully participate in Jewish lifefrom education and community to prayer and celebration. We are the heart of a community where our patrons can come for accessible books and texts cultural programs learning and all things that connect people to Judaism culture and community. We strive to remove barriers to accessibility and inclusion so that everyone can read learn and engage both with JBI and their local Jewish communityindependently and with dignity.

Role Overview

As a key member of the Operations and HR team the Operations Administrator plays a vital support role in ensuring the smooth day-to-day functioning of JBI Librarys programs communications and administrative systems. Reporting to the COO and working closely with the operations library production and development teams this role coordinates logistics for programs and volunteers supports patron and partner communications provides general HR administrative support maintains accurate records across multiple systems. and helps implement operational processes that enable staff to focus on mission-driven work. The Operations Administrator is highly organized collaborative and service-oriented bringing strong attention to detail and technical follow-through to support accessible programming volunteer engagement and institutional efficiency across JBI Library.

• Administration & Operations

• • Coordinating volunteer communications including adding onboarded volunteers to Raisers Edgeand managing regular contact
  • Monthly uploads to Constant Contact for organizational partners patrons volunteers for communications
  • Coordinating with our web developer to ensure theexecution of new website pages

• • Working on the back end of our website (ExpressionEngine) to make updates to various pages as requested
  • Support the Wolfson Scholarship Outreach coordinator with tracking applications coordination
  • Support the maintenance of accuraterecords of library transactions and inventory.
  • Support the maintenance of patron and item records in our ILS database placebook orders in the systemrunreports and findefficiencies.

• • Assist with cataloging and classification of library materials as needed to support the library
  • Support HR functions with routine administrative tasks employee records onboarding benefits and other day-to-day HR processes.

• Programs

• • Record monthly and yearly metrics goalsfor program participation and types of programming offered
  • Support the library team in the creation tracking and publicizing of library programs (both in person and on zoom).

• Outreach &Communications

• • Collaborate with the library department to sendmonthly patron newsletterto individual and organizational patrons
  • Send out quarterly volunteer communication that includes new volunteer opportunities seasonalupdatesand accomplishments
  • Send out a quarterly communication tocontacts on JBI Librarys organizations contact list reporting organizational updates and new ways to get involved

• Volunteers

• • Track volunteer submissions and collaborate with the Director team to ensure they receive follow-up
  • Establish andrecordmonthly and yearly volunteer metrics
  • Collaborate with other departments on any volunteer initiatives
• Accessibility Consulting Services Administration
  • Support ACS (outside organizational) client relations and working closely with the production department and ACS coordinator

Required Qualifications

• Experience in an administrative operations or program support role preferably in a nonprofit or missiondriven organization.
• Exposure to human resources functions such as onboarding recordkeeping recruitment support or benefits administration gained through work experience internships or coursework
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational skills with the ability to manage multiple tasks and systems accurately and efficiently.
• Clear professional written and verbal communication skills.
• Comfort using databases spreadsheets and digital tools; ability to learn new systems quickly.
• Collaborative serviceoriented approach and ability to work across teams.
• Commitment to accessibility inclusion and respectful engagement with diverse communities.

Preferred Qualifications:

• Experience supporting programs events or volunteer initiatives.
• Familiarity with tools such as Constant Contact Raisers Edge Zoom or website CMS platforms.
• Experience in a library educational disabilityfocused or Jewish communal setting.
• Comfort providing basic technical support for virtual programs.
• Familiarity with Jewish culture or an interest in learning.

The salary range is $43500-$50000. The position also offers an attractive benefits package. The regular hours are 8:45 a.m. 6:00 p.m. Mondays-Thursdays and in person (a 35-hour work week is standard). This position is open until filled. This is a non-exempt position and is eligible for overtime.

Candidates must be authorized to work in the United States without the need for current or future sponsorship.

Application Process

Interested candidates should submit their application resume and cover letter to JBIs employment portal: In your cover letter please highlight your relevant experience and your exposure to working with diverse communities. If you have any questions please contact Andrew Goodman JBIs COO at .

Equal Opportunity Employer

JBI Library is proud to be an equal opportunity employer and is deeply committed to building a workplace that reflects the diversity of the communities we serve. We celebrate and encourage applicants of all backgrounds identities and lived experiences and we believe that inclusion accessibility and dignity strengthen our work and our mission. All employment decisions are made without regard to any protected characteristic and in accordance with applicable federal state and local laws.

Required Experience:

Junior IC