Operational Technology Coordinator

Thank you for your interest in a career with us! The Northshore School District is committed to a diverse workforce that reflects our students and our community one that embraces and models equity and cultural competency.

Job Summary:Theprimary role of the Operational Technology Coordinator is to ensure reliable deployment configuration and ongoing operational support of classroom and instructional technology systems devices and digital resources that teachers and students depend on. This position provides support and coordination for the operational and logistical functions of this instructional technology and serves as a primary operational liaison between schools and Technology Services.

Duties and Responsibilities:

This list of essential functions is not exhaustive and may be supplemented as necessary in consultation with the employee(s) involved.

1. Coordinate the installation deployment and implementation of instructional classroom hardware and software across all schools serving as the operational liaison between school campuses Technology Services teams and the Digital Learning team and applicable vendor partners.
2. Coordinate and lead the operational components of the districts classroom technology deployment cycles distribution and collection logistics repair and replacement workflows in collaboration with Technology and Capital Project staff.
3. In collaboration with the Digital Learning team assists in analyzing technology trends and perform research to evaluate the compatibility supportability security and data privacy compliance of new and existing classroom technologies; recommend district technology standards including hardware software delivery systems and support structures.
4. Coordinate and administer the operational configuration of multiple district device environments including device enrollment configuration application deployment and security policies through endpoint management platforms. Assist in take-home program logistics.
5. Coordinate with the Capital Projects team to maintain classroom technology standards for new construction coordinate classroom moves of technology equipment and ensure that technology tools in renovated and new buildings are consistent with the standards to meet instructional needs.
6. Administer the operational configuration of district instructional platforms and digital learning tools including learning management systems and classroom management software. Assist in provisioning rostering and account integrations of software solutions.
7. Partner with the technology asset specialist on inventory accountability and asset lifecycle tracking and support district assessment technology requirements including device readiness and configuration for state and national testing programs
8. Provide operational guidance documentation operational/productivity training and escalation support to School Technology Specialists; develop and maintain knowledge base articles deployment procedures and standard operating documentation for technology systems; work in collaboration with technology support and hardware staff to escalate to vendor support when needed.
9. Lead and coordinate teams of technology staff and technology assistants assigned to deployment projects providing training guidance and oversight to staff participating in deployment activities.
10. Collect maintain and report operational data on classroom technology and devices including device inventory for lifecycle management usage analytics and support trends to inform district decision-making and resource allocation.
11. Effectively manage projects of various complexities frequently more than one at a time.
12. Take initiative for continued personal and professional growth.
13. Attend district meetings team meetings and training as required.
14. Perform other duties as assigned consistent with the scope and intent of the employee assignment.

Reporting Relationships:Reports to the Assistant Director of Technology Support.

Working Conditions: Required to collaborate and communicate effectively with all stakeholders; required to meet inflexible deadlines; requires mental and visual concentration; requires occasional prolonged exposure to visual displays; occasionally required to deal with distraught or frustrated people; occasionally required to work flexible and irregular hours to complete tasks; required to operate a motor vehicle and travel between sites.

Minimum Qualifications:

Education and Experience

The successful candidate will have an associate degree or higher and a minimum of three (3) years experience providing technical support in a K12 instructional environment. Required experience managing and deploying a variety of classroom equipment administering digital learning software platforms and sustaining positive interpersonal relationships with a variety of stakeholders.

Knowledge Skills and Abilities

• Ability to logically and systematically troubleshoot and resolve technical issues.
• Ability to lead and coordinate large-scale deployments and implementations.
• Knowledge of technical resources to troubleshoot and manage projects.
• Skilled at following project and change management frameworks.
• Skilled at documenting work and standard operating procedures.
• Ability to facilitate discussions listen effectively and help develop solutions.
• Communicate technical information to both non-technical staff and technical partners.
• Ability to work independently and focus on achieving goals.
• Work effectively under pressure organize work and set priorities to meet deadlines.
• Adapt to accommodate frequent changes in scope and program delivery.
• Work effectively as a member of a team leader of a team and district representative with outsidevendors and contractors.
• Establish and maintain effective working relationships with all stakeholders.

Licenses/Special Requirements

Valid Washington State drivers license.

Salary:2026-27 Non-Represented (NNRAP) Professional/Technical Salary Schedule;Level II; placement on the salary schedule will be determined by Human Resources DOE. FLSA: Exempt.

Work Year: 12 month position 260 days per year 8.0 hours per day.

Benefits: Washington state health insurance coverage (SEBB) and a Washington state retirement package for eligible positions. Generally you are eligible for SEBB benefits if you are anticipated to work at least 630 hours per school year (September 1 through August 31).

The School Employees Benefits Board (SEBB) benefits include:

• Medical plans with prescription benefits
• Dental plans
• Vision plans
• Life and AD&D insurance
• Long-term disability insurance
• Medical Flexible Spending Arrangement
• Dependent Care Assistance Program

APPLICATION PROCEDURE

• Fully complete the online application.
• Attach a cover letter and resume.
• Enter 3 professional references including their name working relationship to you phone number and email Reference Forms are automatically emailed via the application system.
• Optional letters of recommendation transcripts certificates etc.

All offers of employment are contingent uponsatisfactory results of background checks with prior employers and/or character references; satisfactory outcome of a criminal history background check (includes fingerprinting); satisfactory outcome of sexual misconduct information from prior school district employers; and approval by the Northshore School Board.

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Required Experience:

IC