Open Source Community Manager, Kiro Crew, Open Source Strategy & Marketing
Seattle, OR - USA
Department:
Job Summary
Now Kiro Crew lives on GitHub and were opening this thriving internal community to the world. Theres already an engaged developer base established contribution norms and a product team accustomed to building with community input. Whats missing is someone to translate that internal energy into external growth among developers who dont yet know the project.
Were looking for an Open Source Community Manager to own that transition. Youll be the two-way bridge: representing the product to external developers while channeling their signal back to the team.
Key job responsibilities
Run the community day to day. Triage issues moderate channels answer and route questions keep response times low.
Build the newcomer-to-contributor pipeline. Design welcome flows starter docs good first issues and mentorship. Shepherd PRs to merge grow repeat contributors into trusted reviewers and recognize top members through a champions program.
Run recurring rituals. Community calls office hours AMAs and challenges that turn visitors into regulars.
Create content and represent the project. Publish blogs tutorials and samples. Show up at meetups hackathons and conferences with hands-on workshops.
Amplify releases. Partner with engineering and DevRel to turn changelogs into launch stories across community channels and social.
Drive audience growth. Identify channels that reach the right developers run experiments measure what brings contributors who stay and double down on what works. Build ecosystem relationships with adjacent tools and frameworks.
Be the communitys voice inside AWS. Bring developer pain points and opportunities into roadmap conversations. Partner with PMM to keep positioning grounded in how developers actually talk about the tool.
Set the strategy. Define community health metrics and evolve the playbook as the project grows.
About the team
About the Team
The Open Source Strategy and Marketing (OSSM) team includes veterans from top open source companies and foundations alongside passionate newcomers. We help AWS service teams effectively engage with open source communities media analysts and customersincreasing the scope of our open source involvement and helping people understand why it matters.
How Youll Work
Youll own the community function for Kiro Crew: setting direction bringing proposals not waiting for assignments. Youll partner closely with engineering product and product marketing: leaning on them for technical depth and roadmap context while bringing them community signal ecosystem context and amplification. Youll also coordinate with developer advocacy on events content and partner work.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- 6 years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience building executing and scaling cross-functional marketing programs
- Experience communicating results to senior leadership
- Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events webinars email lead nurture programs and CRM/sales insights
- Experience with Salesforce and Tableau
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 137900.00 - 186500.00 USD annually
USA NC Raleigh - 125400.00 - 169600.00 USD annually
USA NY New York - 137900.00 - 186500.00 USD annually
USA WA Seattle - 125400.00 - 169600.00 USD annually
Required Experience:
IC
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