Onsite Print Administrator – Level II

Job Title: Onsite Print Administrator Level II
Location: San Francisco CA
Duration: 24 Months

Overview: We are seeking a dependable onsite administrator to support print devices and ensure smooth daily operations. This role involves managing consumables troubleshooting device issues and assisting end users while following established service processes.

Key Responsibilities:

• Monitor and maintain printers/copiers to prevent downtime.

• Replace toner paper and other consumables; manage inventory levels.

• Troubleshoot and resolve common device issues (paper jams functionality errors).

• Swap devices with spares when needed and escalate recurring problems.

• Assist users with device functionality and provide customer support.

• Follow incident/change management protocols and meet daily service goals.

Qualifications:

• High school diploma or equivalent.

• 25 years of experience in maintenance quality or field service.

• Strong troubleshooting and customer service skills.

• Ability to work independently and meet deadlines.