Onboarding Supervisor

Agency

Division

Job Classification Title

Agency HR Consultant I (NS)

Position Number

Grade

NC13

About Us

North Carolina State Government is one of the states largest employers with over 76000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies offices and universities each providing important public services.

Eligible state employees are entitled to comprehensive benefits including a variety of leave options professional development opportunities insurance and more. To learn more about the benefits of being a North Carolina state employee visit the N.C. Office of State Human Resources website.

Permanent temporary and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

The Onboarding/Offboarding Supervisor oversees the Employee Life Cycle Team responsible for endtoend life cycle for NCDHHS employees using Workday and the Integrated Human Resources Payroll System. The life cycle will include hire actions for new hires transfers promotions and separations across NCDHHS. The role will also have strong focus on ensuring accurate and compliant completion of Form I-9 and employment eligibility verification including but not limited to timely case response follow-up sent to the Office of State Human Resources (OSHR) from USCIS regarding Form I-9 completions submitted from NCDHHS. Supervise offboarding specialists and ensure consistent and compliant offboarding processes for all departing employees. Oversee collection and processing of required documents during offboarding ensuring proper closure of employment records.

Key Responsibilities:

Supervise and support onboarding specialists in daily tasks performance management training and workflow coordination.
Oversee all I9 verification activities ensuring compliance with federal regulations and internal audit standards.
Review and approve complex or exception I9 cases correcting errors and ensuring timely resolution.
Monitor EVerify submissions and ensure proper documentation and closure.
Develop update and maintain onboarding standard operating procedures (SOPs) to ensure consistency and regulatory compliance.
Provide guidance to new hires during remote onboarding ensuring a positive experience from preboarding through Day 1.
Partner with HRIS teams to ensure employee data is accurate timely and aligned across systems.
Track onboarding metrics and create reports to identify trends process improvement opportunities and compliance risks.
Collaborate with HR and Legal teams during internal audits or external investigations related to I9 or onboarding records.
Ensure team members are equipped with proper resources technology and guidance to be effective and productive.
Lead regular team meetings and quality reviews to reinforce compliance consistency and customer service excellence.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required but applicants that possess these skills are preferred.

Basic to working knowledge in the interpretation and application of federal laws and State HR laws policies and practices governing HR

Ability to establish and maintain effective working relationships with others; to express ideas clearly and concisely; to exercise good judgment in analyzing situations and making recommendations and/or decisions within delegated level of authority.

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

Posting closes at 11:59 p.m. the night before the end date

About the DHHS Division of Human Resources:
The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations recruitment/selection job evaluation salary administration benefits workers compensation safety and core staff development.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 5:00 PM on the closing date.
• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of their DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  
  

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  
  Bachelors degree typically in Human Resources or related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and 3 years of progressive experience in Human Resources; or equivalent combination or education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Charlene Michele Moore

  Recruiter Email: