Office Services Coordinator

Location: Parent Information Network
Hours: Monday - Friday 9:00am-5:00pm
Salary Range:$24-$26/Hr
FLSA Status: N-$onExempt

BAMSI has been bringing people and services together since 1975. Through the Parent Information Network (PIN) we support families raising children with emotional behavioral and mental health challenges. PIN provides education advocacy and connection to resources empowering families to navigate complex systems and strengthen their support networks.

Time Off Combined vacation personal and cultural holiday
Paid holidays
Specialized Paid Trainings
Health and Dental Insurance (based on eligibility)
403B plan with discretionary match
Wellness Activities
Employee Assistance Program
Career Development Opportunities
Benefits vary based on position and scheduled hours.

MissionDriven Work: Support families and programs that make a real difference in the community
Team Environment: Work closely with program leadership and staff in a collaborative setting
Variety & Growth: Engage in a dynamic role combining administrative communication and program support
Community Impact: Help connect families to essential resources and services

The Office Services Coordinator provides essential administrative and operational support to the PIN program while serving as a central point of contact for staff families and community partners.

Assist Program Director Educational Consultant and staff with data collection compilation and analysis
Prepare correspondence reports memoranda and program materials in a professional and confidential manner
Maintain filing systems and program databases ensuring accuracy and organization
Record program data and documentation for billing and reporting using Excel
Maintain office equipment order supplies and ensure a clean organized reception area
Provide courier services for the program

Greet and direct visitors families and staff in a professional and courteous manner
Serve as the primary contact for reception and telephone communications
Assist families and staff with accessing resources and navigating program services
Maintain and promote the program resource center

Assist with program budgeting billing documentation and financial tracking
Act as Financial Officer for the program
Prepare for staff meetings and record/transcribe meeting minutes
Distribute and track consumer satisfaction surveys for DMH and BAMSI
Coordinate childcare worker scheduling
Assist with planning and organizing program events and activities (including occasional evenings/weekends)

Serve as lead editor for program enewsletter
Maintain and update website content
Create program materials such as flyers calendars and outreach materials using Canva/Publisher
Support community outreach and awareness efforts

Assist staff and families with agency/program policies and procedures
Follow all BAMSI policies procedures and safety standards
Perform additional duties as assigned

Education & Experience:
Minimum of 35 years of administrative assistant experience required
Experience in human services or working with families strongly preferred

Skills & Qualifications:
Proficiency in Microsoft Office (Word Excel Outlook)
Knowledge of PowerPoint Canva and Publisher preferred
Strong organization multitasking and time management skills
Excellent written and verbal communication skills
Ability to work in a fastpaced highvisibility confidential environment
Strong customer service and interpersonal skills
Ability to work both independently and as part of a team

Additional Requirements:
Professional friendly and courteous demeanor
Understanding of the needs of families with children experiencing emotional or behavioral challenges preferred
Ability to operate standard office equipment (copier fax etc.)