Office Services Coordinator

Office Services Coordinator
Bloomington IL (onsite)
3Month Contract

Overview

• Provides on-site operational support including high-volume copying printing document imaging mail processing shipping and receiving filing customer service front desk support and building services.

• Processes letter mail and packages sorts and organizes received items assists customers answers emails and phone calls and supports ongoing projects.

• Works in a fast-paced environment with both busy and slow periods time-sensitive daily deadlines repetitive tasks and frequent customer and coworker interaction.

Responsibilities

• Operate high-volume duplicating/copy machines document imaging systems mail management systems and related software.

• Perform copying printing binding finishing document imaging quality control and final checks.

• Operate document image handling software MS Office email systems fax machines postage meters calculators and other office equipment.

• Open save transfer send and retrieve PC files according to established protocols.

• Access document management systems using established procedures.

• Process sort organize distribute and handle incoming and outgoing mail faxes letters packages and office supplies.

• Process mail routes and deliver completed jobs mail packages and supplies to designated locations within or outside the assigned site.

• Assist customers at the front desk and respond to questions regarding job status feasibility and service requests.

• Answer and respond to emails and phone calls and coordinate required service calls.

• Maintain excellent customer service and support ongoing customer projects.

• Inspect convenience copiers daily to ensure proper operation and print quality; clear paper jams and report technical problems to technicians.

• Keep copier and work areas neat clean organized and well stocked.

• Maintain daily meter readings service logs inventory records billing logs and management reports.

• Generate reports for digital printing imaging and mail systems.

• Calculate charges for completed jobs and maintain applicable billing records.

• Perform shipping and receiving duties for products materials and supplies.

• Maintain filing systems including purging and archiving old documents.

• Perform filing duties based on specific customer requirements.

• Use shrink-wrap machines paper cutters hole drills bindery equipment joggers tape machines stackers electric staplers and scales.

• Perform bindery finishing and other equipment-related tasks as required.

• Assist with meeting room and conference room setup and breakdown.

• Support building occupant moves within assigned facilities.

• Perform re-lamping light maintenance and other assigned building support functions.

• Perform occasional cleaning and housekeeping duties as needed.

• May travel between customer buildings as required.

• May support reception and other front desk functions requiring professional presentation and telephone skills.

• Perform other duties as assigned.

• May require periodic overtime including nights weekends and off-hour emergency response.

Requirements

• High school diploma/GED and 12 years of related experience or equivalent experience in a related field.

• Some related copy job experience preferred.

• Customer-facing experience required.

• Mail experience and email etiquette are preferred.

• Strong customer service and communication skills.

• Excellent attention to detail focus and ability to meet time-sensitive daily deadlines.

• Strong multitasking organizational prioritization teamwork initiative and adaptability skills.

• Ability to recognize personal limitations and work effectively in a demanding environment.

• Ability to handle a high volume of repetitive tasks while maintaining accuracy.

• Good PC MS Office email mathematical filing and general office equipment skills.

• Ability to interpret comprehend and apply complex material data and instructions.

• Ability to prepare provide and communicate varied information.

• Ability to stand and walk for extended periods including extensive walking between work areas or buildings.

• Ability to bend reach stretch climb and perform other physical activities as required.

• Ability to lift and deliver packages and materials weighing up to 65 lbs.

• Ability to push or pull equipment on wheels that may weigh up to 700 lbs. when required for repairs or movement.

• Moderate dexterity with regular use of keyboards calculators hand tools and eye/hand coordination.

• Ability to read small print.

• Drivers license required for future mail courier responsibilities after conversion; no driving required during the temporary assignment.

• Business casual dress code.

• Free parking available.

• Must be available to work in an office environment with normal lighting ventilation temperature and noise levels.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identify national origin veteran or disability status.