Office Manager

Who We Are Looking For:

Are you the Office Manager we have been looking for In this position you will be able to convey your passion for helping others with a dynamic team by bringing an energetic and positive approach in support of our staff and youth.

JRIs Childrens Friend and Family Services is seeking a compassionate organized and dependable Office Manager to oversee the day-to-day administrative operations of our mental health facility. The Office Manager will help ensure that clients receive a welcoming respectful and efficient experience while supporting clinicians and administrative staff.

The ideal candidate is highly organized discreet comfortable working in a behavioral health setting and committed to maintaining a calm trauma-informed and client-centered environment. Our mission is to ensure they can access the vital services necessary for them to flourish at home in school and within their communities.

Compensation

The pay range for this position is $19.00 to $33.00 per hour. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience education licensure certifications and qualifications. This range may be modified in the future.

âIn this position you will:

• Manage daily front-office operations and administrative workflows.
• Welcome clients families visitors and referral partners in a professional and compassionate manner.
• Maintain accurate client records and ensure timely documentation.
• Handle phone calls correspondence referrals and general inquiries.
• Verify insurance information and assist with billing authorizations and payment processes.
• Monitor office supplies equipment and facility needs.
• Coordinate communication among clients clinicians leadership and external providers.
• Support compliance with HIPAA privacy regulations facility policies and applicable state requirements.
• Prepare reports track office metrics and assist with administrative audits.
• Help develop and improve office procedures to enhance efficiency and client care.
• Respond appropriately to sensitive or urgent situations and follow established safety protocols.
• Perform other administrative duties as assigned.
• Process and maintain all required State and Local Building Inspections.
• Support the office Admin Assistant in all office related tasks and systems.
• Safeguard the privacy and confidentiality of employee information in accordance with all relevant regulations.

Why JRI

• Be who you are! JRI is committed to creating a workplace built on respect collaboration and opportunity where every employee is valued and supported in making a meaningful impact.
• We offer a $2000 bilingual bonus to new hires who speak a second language fluently other than English and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC LCSW LICSW RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups self-care resources and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

Requirements:â

• Must be 21 years or older.
• Bachelors degree in human resources or related field preferred but not required.â
• 3 5 years prior human resource office management and/or administrative experience.
• Exceptional interpersonal and communication skills.
• Excellent computer skills using a variety of applications and programs along with the ability to quickly learn additional tools.
• Experience and comfort working in a health and human service environment.
• Strong organizational skills and attention to detail.
• Ability to work independently in a fast-paced environment.
• A valid drivers license and the ability to travel between sites.
• Background and driving record checks will be performed.

At JRI we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect collaboration and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each persons contributions we create an environment where people can grow develop their skills and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer.

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Required Experience:

IC