Office & IT Support Coordinator

Ready to be the go-to person who keeps everything running

Since 2001 Therapy Source has been on a mission to help pave the way for childrens success worldwide. What started as a two-person home-based operation founded by a practicing school-based therapist has grown into a national leader in school-based special education staffing now supporting hundreds of K-12 schools and districts across the country with speech-language pathology occupational therapy physical therapy school psychology special education and mental health services - delivered both in person and through our teletherapy platform TheraWeb. Our growth has earned us recognition as one of the Fastest Growing Staffing Companies by Inc. Magazine SI Analyst and the Philadelphia Business Journal - and its powered by a team that genuinely cares about the providers and schools we serve.

Therapy Source is looking for a tech-savvy super-organized Office & IT Support Coordinator to join our Operations team. If youre the friend everyone calls when their Wi-Fi acts up the coworker who has a system for everything and someone who genuinely likes helping people solve problems - this role was made for you.

Youll be the first face (or friendly voice) our team turns to for tech help the person who makes sure new hires have everything they need on day one and the coordinator who keeps our office and vendor relationships humming. No two days look exactly the same and thats the fun of it.

What Youll Be Doing

Be the IT hero. Field day-to-day tech questions and issues - passwords MFA Outlook Teams Zoom printers and more - and get people back up and running fast in person or remotely.

Own the tech lifecycle. Handle onboarding and offboarding manage user access and licenses across our business systems and keep an accurate pulse on every laptop monitor and gadget we own.

Be the vendor whisperer. Coordinate with our IT vendor and other service partners on everything from equipment repairs to office maintenance - youll be the calm organized voice keeping projects on track.

Champion security. Support MFA enrollment flag anything suspicious and help protect the confidential information our team and providers count on.

Keep knowledge flowing. Maintain our knowledge base checklists and recurring reports so good information is always easy to find.

Run a great office. From facilities coordination to keeping shared spaces functional and welcoming youll help make our workplace one people enjoy showing up to.

Support our providers. Administer our TheraWeb platform manage the Loaner Library of assessment materials and help our network of providers do their best work.

What You Bring

• A degree in Information Technology (technical certification is a nice bonus)
• 2 years in IT support help desk office coordination or a similar role
• Real comfort with Microsoft 365 (Outlook Teams SharePoint OneDrive Excel)
• A knack for troubleshooting the everyday stuff - email video calls printers connectivity
• Top-notch organization skills and the ability to juggle priorities without dropping the ball
• Clear professional communication - written and verbal
• Good judgment and discretion with confidential information

Why Youll Like It Here

• Full-time role with a steady 40-hour week
• Hybrid schedule - onsite 3 days a week at our Plymouth Meeting office remote the rest with approval
• Mileage reimbursed for any local travel
• A role where your work is visible and genuinely appreciated - youll be the person who makes everyone elses day easier

Required Experience:

IC