Office Assistant (Student Worker)

Position Summary

The Student Worker assists the Financial Aid Office staff with day-to-day administrative tasks customer service and basic clerical duties.

Work Schedule

6-8 Hours Based on Student Schedule

Position Responsibilities

• Greet and assist students parents and visitors in a professional and courteous manner

• Answer phone calls and direct inquiries to appropriate staff members

• Provide general information about financial aid processes and deadlines

• File scan copy and organize financial aid documents

• Assist with data entry and updating student records in internal databases

• Prepare outgoing mail and distribute incoming mail when needed

• Support staff during financial aid events workshops and orientations

• Perform other clerical tasks and special projects as assigned

Required Qualifications

• Must maintain confidentiality of student records in compliance with FERPA regulations

• Must be a currently enrolled student in good standing at Butler University

• Must be eligible for student employment (Federal Work-Study or Institutional Work Program if applicable)

• Strong interpersonal and communication skills

• Ability to handle confidential information responsibly

• Detail-oriented organized and reliable

• Proficient in Microsoft Office (Word Excel Outlook) especially working on analytics in Excel

• Professional demeanor and a willingness to learn

Preferred Qualifications

• Previous office or customer service experience

• Familiarity with financial aid terminology or processes

Other Expectations

• Maintain regular and punctual attendance.

• Comply with University standards and policies.

• Ensure confidentiality of information.