Office Administrator

Superior Plus Propane is currently seeking a highly motivatedOffice Administratorwhose role is to answer incoming calls from customers regarding service and appliance walk-in support deposits Inventory and posting of completed deliveries service and appliance service. Professionally and efficiently work with customers to resolve issues in a positive join us:Culture: Join a supportive and inclusive work environment where collaboration respect and open communication are at the core of everything we Compensation:We offer a highly competitive compensation and total rewards package ensuring that your hard work and dedication are recognized and rewarded :We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments :Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry Assistance Programs:We care about you! You and your family will have access to LYRA an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical mental financial and social :A continuous focus on professional development with many opportunities for training & career Focused:We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the youll do:Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and and support walk in customers at location. Contact customers to answer inquiries resolve concerns and create new orders and complete forms/applications as required to fulfill customer requestsAssist sales team with incoming requests and outbound notification for new services and additional CSC needs and requirements as assignedEmployees may be required to work overtime hours and weekends when business needs require duties as you bring:High school diploma/GED required; college degree preferredTwo years of customer Service experience in a high-volume call center/customer service experienceStrong attention to detailProficiency with Microsoft office (Word/Excel)Ability to multi-task and prioritize workloadLegal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job at Superior Plus Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process we encourage you to connect with us let us know how we can enhance your experience.