OD Consultant – Recognition Program Manager
Job Location:
San Francisco, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Summary:
Serves as the enterprise owner of employee recognition strategy and execution. Establishes frameworks governance enterprise standards and best practices that promote meaningful equitable and timely recognition across the organization.
Leads the development and evolution of enterprise recognition programs including values-based recognition peer-to-peer recognition service awards and key employee milestone recognition such as onboarding milestones certifications promotions years of service retirements and other significant career achievements. Ensures programs reinforce organizational values strengthen employee engagement celebrate meaningful contributions and support employee retention.
Owns recognition program strategy metrics reporting and continuous improvement efforts while influencing senior leaders HRBPs and cross-functional partners to cultivate a culture where recognition is embedded into everyday leadership practices.
The Recognition Program Manager is a senior enterprise-level role responsible for setting and driving the strategy governance and effectiveness of employee recognition programs across UCSF. Reporting to the Director of Organizational Effectiveness this role ensures recognition practices are equitable meaningful data-driven and fully integrated into how leaders and teams celebrate contributions reinforce organizational values and strengthen employee engagement.
This position has direct accountability for the design implementation adoption and continuous improvement of enterprise recognition programs ensuring leaders consistently recognize employee contributions and key career milestones in ways that reinforce organizational culture values and strategic priorities.
The role partners closely with HR Business Partners (HRBPs) Organizational Effectiveness Learning & Development Internal Communications and business leaders to embed recognition into the employee experience and foster a culture of appreciation across the organization.
Department Overview:
UCSF Human Resources has a mission of attracting developing and retaining outstanding and diverse people with a vision of being a strategic and trusted partner empowering the UCSF Health community to leverage their talents. Human Resources is committed to providing outstanding customer experience leading workforce strategies creating an engaging environment focused on continuous improvement for the HR team and demonstrating value to the organization.
Responsibilities
% of time | Essential Function (Yes/No) | Key Responsibilities (To be completed by Supervisor) |
| 25% | Yes | Recognition Strategy & Governance Leads the enterprise recognition strategy including program design governance policies eligibility criteria funding models communication plans and annual recognition calendar. Establishes standards that ensure recognition programs are equitable inclusive scalable and aligned with organizational priorities. Develops enterprise frameworks that ensure key employee milestonesincluding onboarding certifications promotions years of service retirement and other career achievementsare celebrated consistently across UCSF. |
| 20% | yes | Enterprise Recognition Program Management Designs implements and manages enterprise recognition programs including values-based recognition peer-to-peer recognition service awards key career milestone recognition and enterprise award programs. Oversees program governance recognition campaigns annual award programs and enterprise recognition events while continuously evaluating program effectiveness and recommending enhancements that improve employee engagement organizational culture and employee experience. |
| 15% | Yes | Recognition Adoption & Accountability Drives enterprise participation in recognition programs by establishing goals monitoring adoption identifying participation gaps and partnering with HRBPs and leaders to increase manager engagement recognition frequency and enterprise utilization. |
| 15% | Yes | Recognition Data Reporting & Insights Owns recognition program analytics dashboards and reporting. Analyzes participation trends milestone recognition completion equity of recognition program effectiveness employee feedback and organizational impact to provide actionable insights and recommendations that drive continuous improvement. |
| 10% | Yes | HRBP Partnership & Business Alignment |
| 10% | Yes | Leader Capability & Enablement Collaborates with Learning & Development and Organizational Effectiveness teams to strengthen leader capability in delivering meaningful timely equitable and inclusive recognition. Develops training communications and resources that reinforce recognition best practices and help leaders effectively celebrate employee achievements and milestones. |
| 5% | Yes | Enterprise Program Execution & Continuous Improvement Leads ongoing enhancement of recognition platforms processes communications and governance by incorporating employee feedback benchmarking industry best practices evaluating emerging recognition trends and adapting programs to evolving organizational needs. |
100% | (To update total % enter the amount of time in whole numbers (without the % symbol - e.g. 15 20) then highlight the total sum (e.g. 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
Qualifications
Required:
- Bachelors degree in related area and / or equivalent experience / training.
- 5 7 years related experience.
- Advanced expertise in employee recognition strategy enterprise program management and employee engagement.
- Demonstrated experience designing implementing and leading enterprise-wide employee recognition programs.
- Strong experience with calibration processes performance data reporting and analytics
- Proven ability to increase compliance and completion of enterprise processes through influence and structure
- Experience partnering effectively with HRBPs and senior leaders in a complex matrixed environment
- Strong consulting influencing and stakeholder management skills
- Excellent analytical problem-solving and decision-making capabilities
- Executive-level communication and facilitation skills
- Ability to balance strategic leadership with operational execution
Preferred:
- Experience in academic health systems or large complex organizations.
- Experience with enterprise HCM performance management systems
- Experience managing key employee milestone recognition programs service awards values-based recognition initiatives and enterprise recognition campaigns.
- Experience administering enterprise recognition platforms such as Workhuman Achievers Awardco Kudos or similar technologies.
- Experience integrating recognition strategies with employee engagement organizational culture leadership development and talent management initiatives.
- Advanced degree in organizational development business administration or related field preferred.
Required Experience:
IC
About Company
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only camp ... View more
