Occupancy Specialist

Occupancy Specialist Edmands House - Framingham MAGeneral Statement of Duties: Interacts directly with prospective and current residents to achieve maximum occupancy. Acts as the Companys representative by conveying the benefits of the community. Responsible for the leasing process from introduction to the actual occupancy of the Received: Reports directly to Property Manager Affordable Housing Compliance Manager or Compliance Manager as appropriate to the property Exercised: No supervisory duties : Non-ExemptEssential Functions of the Position: (Any one position may not include all of the duties listed nor do the listed examples include all that may be found in positions of this class.)Processes income certifications/recertifications for multiple affordable housing programs and updates Yardi monthly Section 8 Housing Assistance Payment and transmits TRACS (Tenant Rental Assistance Certification System).Greets applicants and provides instruction and guidance to prospective residents during application process. Coordinates leasing to include intakes interviews processing and preparation of applications and their distribution. Coordinates and maintains waiting list. Prepares and maintains office and rental expense budgets. Assists with rent collection efforts by mailing notices to delinquent residents. Prepares lease packages and supplemental documents for new move-ins. Conducts new resident orientation. Special projects as assigned by property manager. Fosters a positive active and collaborative relationship with residents communities and associated agencies. Enforces and adheres to company policies rules and regulations. Works patiently professionally and cooperatively with residents and staff to provide high quality customer service. Preserves and respects resident and applicant Qualifications:Education and Experience: Associates degree or equivalent is required. Certified Occupancy Specialist Designation required. Two years sales/leasing experience or equivalent. (Depending on property needs COS experience with Project Based Section 8 Section 236 Rent Supplement and 13A experience may be needed).Qualifications and Skills: Basic math proficiency required. Knowledge of subsidy regulations. Proficient in Microsoft Office and Excel; highly motivated and able to work independently; ability to handle emergency situations and pressure due to complexity and time-sensitivity; excellent organizational and proofreading skills; attention to detail; strong interpersonal skills; high energy; ability to be an active team member within the Core Competencies required for all positions: Teamwork Integrity/Ethics Dependability Customer Focus Adaptability/ Specialist Functional Job Competencies required: Job Knowledge Quality Self Development Personal Organization Productivity Computer : $27.77 - $31.00 per hourActual compensation is influenced by a variety of factors including but not limited to skills experience qualifications and geographic location.