Nurse Care Manager- CBHC
Job Location:
Worcester, MA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938 BHN has helped individuals families and communities thrive through compassionate high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state we are currently seeking a Nurse Care Manager to join our CBHC (Community-Based Health Center) Care Management team and help advance our mission of empowering people to live healthier more fulfilling lives.
What We Offer:
- Purpose-Driven Work Make a meaningful impact in the lives of individuals families and communities throughout Western Massachusetts.
- Professional Growth Access ongoing training mentorship career development and advancement opportunities across one of the regions largest behavioral health organizations.
- Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork.
- Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more.
- Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Serve as a strong advocate for individuals served ensuring their voices are heard and their needs are met while promoting their autonomy and self-determination.
- Secure appropriate services for individuals served and monitor the progress of services to ensure quality care.
- Identify safety issues and take appropriate measures to ensure individuals serveds safety and well-being in consultation with supervisor program leadership and/or Emergency Services.
- Build and maintain strong relationships with community partners including social service agencies healthcare and behavioral health providers and other relevant organizations.
- Complete and maintain accurate and timely documentation of interactions progress and referrals and complete necessary reports for funding agencies and stakeholders.
- Work to reduce utilization of higher levels of care when appropriate and support the transition of individuals served from inpatient settings back into the community.
- Review initial and annual MDS assessments in collaboration with the care team to identify health needs safety concerns and gaps in care.
- Implement care plans that reflect individual preference and lead to improved quality of life in collaboration with individuals served and assigned Care Coordinators.
- Provide care management services including post-hospitalization follow-up and medication reconciliation.
- Provide outreach to individuals served in the home office or community to assess and address health needs and facilitate improved health outcomes.
- Perform a minimum of one monthly face-to-face outreach visit per assigned caseload.
- Evaluate individuals served medical history and diagnoses for accuracy and assess health needs history and existing support networks.
- Assist the care team in creating person-centered care plans and scheduling appointments as needed.
- Educate individuals served and their families/supports on relevant health-related matters.
- Monitor outcomes and collaborate with medical and/or behavioral health providers to ensure continuity of care.
- Become familiar with CBHC policies & procedures and adhere to any updates or changes.
- Consult with community agencies providers and informal supports to maintain coordination in the treatment process.
- Submit referrals and/or authorizations to request services indicated by medical and/or behavioral health needs and care plans.
- Provide formal and informal training to the care team regarding health/medical issues facing individuals served.
Who You Are:
- High School Diploma or GED required.
- Registered Nurse license required.
- 1-2 years work experience in a related behavioral health human services and/or medical field required.
- Demonstrates cultural and linguistic competence in working with individuals of diverse cultural backgrounds and linguistic needs.
- Demonstrates genuine care and concern for individuals served acknowledging their struggles and validating their experiences.
- Ability to provide support without judgment recognizing that each individuals situation is unique and complex.
- Knowledge of and ability to utilize motivational interviewing techniques to help individuals served identify strengths and set goals.
- Working knowledge of community resources and how to help individuals served access them.
- Knowledge of mental illness the interface between mental health and medical conditions and systems substance abuse and care management.
- Familiarity with Internet email systems and electronic health records (EHRs).
- Valid drivers license and reliable legally registered vehicle available for all working hours required.
We Hire for HEART! Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference wed love to hear from you.
Salary Range: $75000-$85000
Required Experience:
Manager
About Company
BHN is a statewide behavioral health provider in Massachusetts helping people facing mental health, substance use, and developmental challenges live full lives.
