NOC Engineer
Chantilly, VA - USA
Job Summary
Leidos is seeking a reliable detail-oriented NOC Engineer to join our Network Operations Center. You will serve as the first line of defense for network availability performance and stability. You will monitor systems triage alerts troubleshoot complex routing and hardware issues and collaborate with cross-functional IT teams to resolve incidents swiftly.
Primary Responsibilities include but are not limited to:
Performing with the following duties:
- Real-Time Monitoring: Watch over network performance server health bandwidth utilization and core infrastructure via enterprise monitoring tools such as SolarWinds and Splunk.
- Incident Response: Detect anomalies analyze alerts triage severity levels and initiate immediate troubleshooting or escalation. Provide timely situational awareness to leadership and affected communities and communicate effectively with the O&M team.
- Troubleshooting & Resolution: Diagnose and resolve hardware software and connectivity faults (routers switches firewalls VPNs servers).
- Escalation Management: Document trouble tickets thoroughly and escalate unresolved high-priority issues to Tier 2/3 engineering teams.
- Maintenance & Patching: Perform scheduled network maintenance software updates and security patch deployment during designated maintenance windows.
- Documentation & Reporting: Maintain accurate shift logs update standard operating procedures (SOPs) and generate network.
Qualifications & Skills
- Experience: Bachelors degree and at least 2 years of hands-on experience working in a NOC IT Help Desk or network administration environment OR 5 years of experience in lieu of degree
- Clearance: Must have a TS/SCI with active and current poly to be considered
- Technical Knowledge: Solid understanding of core networking fundamentals such as the OSI Reference model routing and switching protocols (BGP OSPF VLANs DNS DHCP and VPN technologies).
- Hardware/OS: Familiarity with enterprise networking vendor equipment (e.g. Cisco Juniper) and operating systems (Linux/Windows Server).
- Soft Skills: Exceptional problem-solving abilities calm under pressure during major outages and strong written and verbal communication.
- Schedule Flexibility: Willingness to support NOC schedule. NOC Team provides 12 hour per day Monday through Friday Individuals work 8-hour shifts.
Preferred Education & Certifications
- Associates or Bachelors degree in Computer Science Information Technology or a related field (or equivalent work experience).
- Relevant entry-to-mid-level certifications such as CompTIA Network CCNA (Cisco Certified Network Associate) or equivalent.
May be expected to undergo psychological and medical testing.
If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
About Company
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.