Night Auditor

Change your career and join the hospitality team at Eaglewood Resort & Spa Arbor Lodging. Were always looking for talented driven people to enhance our team and help us deliver on our promise: exceeding our guests expectations. We offer a world of promising opportunities across a diverse range of career areas all of which will engage and empower you to realize your passion achieve greatness and experience the rewards of making a positive impact in our guests and employees lives.

A job at Eaglewood Resort is unlike any other. Youll be challenged. Youll be inspired. And youll be proud. Because whatever your job is here youll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States Mexico and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott Hilton Hyatt and IHG. Our service ethos is proactive and holistic fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused data-driven and results-oriented.

Summary:

The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables transaction audits and verifications and preparation of final statements for the next days check-outs. They may also perform reception duties for late-night guests including check-ins and addressing guest requests.

Duties & Responsibilities:

• Check front office accounting records for accuracy summarize information for the hotels financial records
• Track room revenue occupancy percentages and other front office operating statistics
• Prepare a summary of cash check and credit card activities reflecting the hotels financial performance for the day
• Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
• Ensure charges of the day have been properly posted to the appropriate guest folio or master account
• Process guest charges voucher and credit card vouchers
• Transfer charges and deposits to master accounts
• Check to see that all charges are assigned to the appropriate departments
• Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
• Print and file reservations for the next business day
• Monitor the status of coupon discount and other promotional programs
• Perform check-ins and check-outs as well as wake-up calls
• Summarize results of operations for management
• Balance the days charges making corrections as necessary
• Respond to guest needs special requests and complaints
• Ability to sit stand or walk for extended periods of time
• Additional tasks may be assigned at any given time

• Part-time role with mandatory weekend shifts. Candidates must be available to work Saturdays and/or Sundays.
• High school graduate or equivalent
• Minimum one (1) year of hotel front desk experience
• Understand basic principles of auditing balancing and closing out accounts
• Know how to operate front office equipment
• Experience handling cash accounting procedures and general administrative tasks.
• Excellent customer service skills.

Benefits:

• Competitive Salary and Benefits
• Health and Welfare Plans: Medical Dental Vision Short Disability and EAP
• Annual review with increased potential
• Holiday and Paid Time Off
• 401k program with company match
• Free Meal

Arbors Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth development and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets education work experience certifications etc. We comply with all minimum wage laws as addition to your annual salary we offer a comprehensive benefits package and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.