New Student Processing Team, Application Processor

Job Description

This position plays a critical role in supporting the processing of firstyear and transfer applications by ensuring applicant records are accurate complete and properly maintained across university systems.

Key Responsibilities
*Review process and update undergraduate applications to ensure accuracy and completeness in Banner Slate and related systems.
*Manage application updates workflow modifications and record corrections throughout the admissions cycle ensuring timely and consistent processing.
*Review and verify transcripts test scores application fees residency information and other required materials; follow up with applicants counselors and external partners as needed.
*Track and process application changes corrections and supplemental documents maintaining appropriate documentation and workflows.
*Collaborate closely with New Student Processing Team members to support accurate and efficient application processing.
*Update applicant statuses consistently across systems throughout the admissions cycle.
*Download match and process electronic transcripts test scores and documents received through multiple external platforms.
Reconcile application fees and assist with preparing communications related to application processing.
*Coordinate with internal and external stakeholders to ensure timely application review and accurate reporting.
*Maintain applicant files and support office-wide records management practices.
*Provide administrative support and customer service to applicants and campus partners throughout the admissions process.
*Contribute to continuous process improvement efforts to enhance efficiency accuracy and service quality.

Required Qualifications

*Experience providing administrative or program support in an academic or professional setting.
*Proficiency with Microsoft Office and standard data-entry functions.
*Strong organizational communication and customer service skills.
*Ability to manage sensitive information and maintain accuracy in a fastpaced environment.
*Highly detailoriented with the ability to work both independently and collaboratively.

Preferred Qualifications

*Experience supporting students or families in enrollment admissions or student services.
*Familiarity with Banner or other large relational databases.
*Experience using a CRM system particularly Slate.

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

Anticipated starting salary of $37000

Hours per week

40

Review Date

July 13 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.