Network Voice Consultant

Noblesoft Technologies

Job Location:

Bryan, OH - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Network Voice Consultant (L2 level)

Location: - St Joseph Regional Health. 2724 Koch St. Bryan TX 77802

Job Description:

Basic understanding of CUCM & Cisco unity connection version 11.x and 12.x.
Must be able to add IP phones End users CSS Partition Route pattern and Route Group etc.
Good understanding of Unity Connection Voice mail services.
Good understanding of VoIP MGCP H.323 and SIP services.
The one should understand Avaya Blue CS1K multi group system with Avaya Blue adjacent servers like call pilot signaling server SMGR NRS and Avaya Aura contact center.
The one should understand PSTN protocols like T1 CCS CAS BRI PRI
The one should have knowledge of configuration of Nortel/ Avaya IP digital and Analog phones in PBX Spectra-link phones.
The one should have knowledge of jumper cabling patching and how to move Nortel TN from one port to another.
Good communication skills.
Open for 24x7 availability
Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
Expert level experience in handling Cisco IP telephony Network Infrastructure.
independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process
Update worklogs
Update the knowledge base
Technically upgrade across versions of environment when required
Ticket Monitoring
On - call support
Opening Bridge Call

KEY TECHNOLOGIES:

CUCM & Unity connection 11.x and 12.x.
SIP MGCP and H.323 gateways.
UCCX 11.x and 12.x for IMACs
Basic scripting knowledge of UCCX

Role: Network Voice Consultant (L2 level) Location: - St Joseph Regional Health. 2724 Koch St. Bryan TX 77802 Job Description: Basic understanding of CUCM & Cisco unity connection version 11.x and 12.x. Must be able to add IP phones End users CSS Partition Route pattern and Route Group etc. Good...