Network Technician

Roles/Responsibilities:

• Install or replace physical network switches and ports in Transit and Council system infrastructure throughout the organization
• Support System Engineers in diagnosing and troubleshooting network connectivity issues
• Support and communicate about workspace standard power systems and wireless connectivity issues with the network team
• Document work performed using pictures notes and shared spreadsheets
• Ensure equipment installation is in proper location of Council and Council connected infrastructure
• Ensure basic installation steps are performed
• Communicate set-up issues and concerns with System Engineers and the network team
• Identify appropriate hardware equipment to be transported and delivered for the required job
• Safely load and secure hardware equipment in Council vehicles
• Document appropriate hardware equipment delivered to System Engineer
• Discuss planned hardware transportation installation schedule and connection with the Systems Engineer
• Assist the Systems Engineer in layout of new infrastructure equipment
• Communicate planned work completion or issues
• Provide knowledge transfer to other Network Team members as required

Mandatory Skills: N/A

Desirable Skills:

1. High school diploma/GED AND four or more years of relevant work experience; or an Associate or higher degree OR two-year college/technical school certification AND two or more years of relevant work experience
2. Cisco certification
3. Azure certification
4. Experience working with General low voltage power multi-media connectivity and SolarWinds
5. Experience reading blueprints and floor plans
6. Experience promoting an equitable positive and respectful work environment that values culture and diversity among all employees