Network Support & Automation Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:Network Support & Automation Engineer

Location(s):Salt Lake City UT


Position Summary
We are seeking a highly skilled Network Support & Automation Engineer responsible for supporting troubleshooting and automating enterprise and carrier-grade network environments. This role combines advanced network operations expertise with software development and automation capabilities to improve network reliability scalability operational efficiency and service delivery.

• Troubleshoot and support complex enterprise and carrier-grade network environments.
• Analyze and troubleshoot Layer 2 and Layer 3 network issues across LAN WAN and Datacenter infrastructures.
• Troubleshoot and configure network devices utilizing routing and switching protocols including:
  • BGP
  • EIGRP
  • OSPF
  • MPLS
  • HSRP
  • STP
  • Multicast
  • VSS
• Analyze and troubleshoot private IP/MPLS carrier networks utilizing BGP peering.
• Support sophisticated WAN architectures including Customer Edge (CE) routers BGP routing policies QoS configurations and traffic engineering.
• Perform packet capture analysis and network traffic discovery to identify root causes and drive incident resolution.
• Troubleshoot network systems including:
  • Routers
  • Switches
  • Firewalls
  • Wireless Access Points
  • Load Balancers
  • Proxy Solutions
• Monitor network health performance availability and capacity utilizing SNMP and monitoring platforms.
• Participate in 24x7 operational support and incident response activities.
• Coordinate with Datacenter technicians and external vendors to diagnose and resolve hardware-related issues including ports cables optics modules and network devices.

• Design develop and maintain network automation frameworks to reduce manual intervention and improve operational efficiency.
• Develop and maintain automation solutions using:
  • Python
  • Go
  • Bash/Shell Scripting
  • REST APIs
• Create reusable automation workflows for:
  • Configuration deployment
  • Compliance validation
  • Network provisioning
  • Device inventory management
  • Backup and recovery
  • Software upgrades
  • Health checks
• Implement Infrastructure as Code (IaC) solutions utilizing:
  • Ansible
  • Terraform
• Develop automation pipelines integrating network infrastructure with modern DevOps practices.
• Create and maintain CI/CD pipelines for automated testing validation deployment and rollback of network configurations.
• Utilize Git-based version control for infrastructure code automation scripts and network configurations.
• Build automated compliance and configuration drift detection mechanisms.
• Integrate network tools telemetry platforms and APIs to improve monitoring observability and operational analytics.
• Develop automation dashboards and reporting systems to track network performance incidents and automation success metrics.

• Analyze network utilization performance metrics configurations and logs using tools such as:
  • Splunk
  • HPNA
  • Netdisco
  • Aruba Mobility Master
  • Pulse
  • Synapse
  • Cyrus
  • Forward Tool
• Monitor network alerts and incidents through enterprise monitoring platforms.
• Utilize SNMP monitoring platforms such as EMC SMARTS and similar enterprise monitoring systems.
• Perform proactive capacity planning trend analysis and performance optimization.

• Collaborate with Infrastructure Security Cloud Application and DevOps teams to improve network service delivery.
• Participate in architecture reviews and automation strategy initiatives.
• Create technical documentation runbooks standard operating procedures and automation design documents.
• Drive continuous improvement initiatives focused on reliability operational efficiency and reduction of manual tasks.

• 5 years of experience supporting enterprise or service provider network environments.
• Strong knowledge of networking technologies and protocols:
  • TCP/IP
  • BGP
  • OSPF
  • EIGRP
  • MPLS
  • RIP
  • SNMP
  • Multicast
  • HSRP
  • STP
  • VSS
  • Carrier Circuits
  • WAN Technologies
• Hands-on experience troubleshooting routing switching WAN and MPLS environments.
• Experience with packet capture and protocol analysis tools such as Wireshark.

• Strong scripting and programming experience with:
  • Python (preferred)
  • Go
  • PowerShell
  • Bash/Shell
  • Similar automation languages
• Experience building network automation solutions leveraging APIs NETCONF RESTCONF SSH or SDKs.
• Hands-on experience with:
  • Ansible
  • Terraform
  • Git/GitHub/GitLab
  • Jenkins GitHub Actions GitLab CI/CD or similar CI/CD platforms
• Experience implementing Infrastructure as Code (IaC) and GitOps methodologies.
• Understanding of software development lifecycle (SDLC) testing and version control practices.

• Experience with Cisco Aruba Juniper Palo Alto or similar enterprise networking platforms.
• Experience supporting cloud networking environments (Azure AWS or Google Cloud).
• Familiarity with network automation frameworks such as:
  • Netmiko
  • Nornir
  • PyATS
  • Nautobot
  • Cisco NSO
• Experience with telemetry observability and network analytics platforms.
• Knowledge of container technologies and DevOps practices.
• Professional certifications preferred:
  • CCNP/CCIE
  • JNCIP/JNCIE
  • DevNet Professional
  • Terraform Associate
  • AWS/Azure Networking Certifications

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veterans or individuals with disabilities.