Network Specialist (0081898)
Job Location:
Honolulu, HI - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Description
Title: Network Specialist
Position Number:
Hiring Unit: Information Technology Services/Telecommunications and Network Infrastructure
Location: UH System Offices
Date Posted: September 29 2026
Closing Date: October 19 2026
Band: B
Salary : salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Permanent
Duties and Responsibilities (* denotes essential functions):
*Performs complex professional network administration work which impact campus and system-wide networks.
*Supports complex data voice and video network projects for the Manoa and Universitys wide-area network.
*Facilitate discussions with technical and non-technical University personnel to determine their network requirements. Projects at this level impact security and/or network routing for entire departments buildings campus or UH wide-area networks.
*Collaborates with IT engineers to develop network proposal to meet customers needs.
*Researches a wide variety of network issues & makes recommendations on the various options available to achieve project requirements.
*Develops scope of project. Projects at this level impact security/network routing for dept. buildings campus and system-wide networks.
*Develops project schedule and identifies resources and cost associated with project.
*Tracks and coordinates project tasks to ensure that milestones are met.
*Designs network for system-wide campus-wide and local area network levels.
*Executes plan by configuring and installing network equipment and cabling for system-wide campus-wide and local area network levels including configuration of VLANS and OSPF routing.
*Creates organizes and maintains network modifications (change management).
*Creates organizes and maintains network equipment information including network designs maintenance contracts IOS versions configuration files etc
*Performs in-depth analysis of the information provided by monitoring tools trouble ticket history and applications to identify root cause of problem.
*Collaborates with both systems and network specialists as well as third party providers for swift problem resolution.
*Analyze symptoms and determine probable cause of network problems thats been referred by the IT Operations technician.
*Based on analysis decides on corrective action to take to resolve problem. Correction action includes replacement of hardware reconfiguration and/or installation of software and/or recabling of the network connection.
*Coordinate problem isolation and repair with IT peers in other departments other campus system and network administrators and outside vendors such as technical personnel from service providers or network equipment manufacturers.
*Performs preventive maintenance network analysis.
Conducts analysis of the Manoa campus network the wide area network and key network systems and makes recommendations on potential networking issues or problems to improve network performance and reliability.
*Evaluates network failures their determination recovery subsequent analysis and network outage avoidance.
Updates the trouble ticket knowledge base to include documentation of network outage resolution for future reference.
*Supervise and train student technicians engaged in the activation of data networks and/or trouble isolation.
*Follows and implements directives and guidance related to best practices from University of Hawaii System Information Technology Services.
*Ensures the consistent adoption implementation and enforcement of recommendations issued through University of Hawaii System Information Technology Service.
*Keeps abreast of recommendations issued through University of Hawaii System Information Technology Service and takes timely action as needed.
*Continuously monitor and lead initiatives to enhance system reliability security and operational efficiency. Supervise and mentor IT staff to assure that administrative directives and industry best practices are understood and followed.
Coordinates notification of planned and unplanned network outages and network status submitting change management requests updating the network status page and coordinating with key contacts.
*Establishes formulates & executes procedures & guidelines for performing analysis diagnosis installation troubleshooting repairing & support of the network & its various components. Performs an advisory function dependent on level of policy.
Keeps abreast of latest developments and techniques and updates technical skills by attending seminars classes and industry conferences. Investigates techniques and strategies utilized by other installations especially higher education institutions by participating in various professional organizations.
Regularly monitors relevant forums where job related issues are announced and discussed to stay informed of related problems and issues. Also passes on technical comments and suggestions that may be beneficial to colleagues.
Ensures all customers vendors and ITS Staff are well informed of scheduled and unscheduled events that could potentially affect services.
Other duties as assigned.
Minimum Qualifications
Possession of a pertinent baccalaureate educational degree in Computer Science Electrical Engineering or related field and 3 years of progressively responsible professional information technology experience with responsibilities for networking of which 2 years of the experience must have been comparable in scope and complexity to the next lower pay band in the University of Hawaii broadband system; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
Considerable working knowledge of TCP/IP IPv4 and IPv6 network protocols network standards and network equipment configuration as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts principles and methodologies.
Considerable working knowledge and understanding of the broad technology systems hardware and software associated with TCP/IP networks including EIA/TIA design and wiring standards.
Demonstrated ability to recognize a wide range of intricate problems use reasoning and logic to determine accurate causes and apply principles and practices to determine evaluate integrate and implement practical and thorough solutions in an effective and timely manner.
Proven ability to comprehend interpret and implement administrative directives and guidance to ensure IT operations align with organizational standards and industry best practices.
Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.
Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.
If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.
Strong understanding of IT service management cybersecurity principles risk management and compliance requirements. Demonstrated experience implementing and maintaining IT best practices standards and governance.
Able to work a variable work schedule including rotating shifts and outside normally scheduled work hours including day night weekend and/or holiday hours as directed or required.
Knowledge of OSPF and BGP internetworking routing protocols.
Desirable Qualifications
Knowledge of optical networking including DWDM and coherent technologies
Knowledge of University of Hawaii network topology wiring configuration and standards
Knowledge of Aruba Networks wireless system
To Apply:
Click on the Apply button on the top right corner of the screen to complete an application and attach required documents.
Note: If you have not previously applied for a position using NeoGov you will need to create an account.
Applicants must submit the following:
- Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met
- Resume
- The names and contact information (telephone number and email addresses) of at least three (3) professional references
- Copies of educational transcripts are acceptable; however original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.
Please redact references to social security numbers and birthdate on submitted documents.
Employment may be contingent on verification of credentials and other background information including the completion of a criminal history check.
Inquiries:
- EEO Clery Act ADA
The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link:
Required Experience:
IC
