Network Lead

Role: Network Onsite Delivery Lead

Location: Kalamazoo MI or Allendale New Jersey
Duration: 6 months

Roles & Responsibilities:
Delivery Management with ITIL Experience
Customer management
Leading strategic discussions and roadmap with customer leadership
Thought leadership in bringing automation and process improvement in service delivery
Leading Major Incidence calls and driving RCA process
Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues
Ability to configure and discuss Routing and Switching technologies MPLS Network Security Data Center networks firewalls IDS/IPS VPN load balancers
Must have hands on experience on Dell switches and Paulo Alto firewall.
Switching: Cisco Catalyst Switches VLAN STP VLAN Trunking
Understanding of Cisco ASA (Cisco VPN Technology)
Understanding of Cisco Wireless LAN Controllers and Access points.
IP routing and switching.
Understanding of Cisco ACI and SD-WAN
Network Monitoring and Alerts management

Onsite Delivery Lead Network Administration Managed Service Team