Network & Facilities Technician

The Network & Facilities Technician supports the safe reliable and continuous operation of cable landing stations and associated submarine network infrastructure. The role combines critical-facilities monitoring first-line maintenance network smart-hands support fiber-optic testing equipment installation incident response and outside-plant support. Work is ticket-driven and performed in coordination with the Network Operations Center (NOC) approved vendors and site leadership.

• Monitor inspect and document critical facility systems including building management systems generators UPS and DC power systems HVAC/CRAC fire and life-safety systems and utility services.
• Perform scheduled facility rounds first-line maintenance and vendor coordination within authorized limits.
• Provide NOC-directed network smart-hands support including equipment inspection patching loopback and signal testing OTDR testing optical power testing equipment replacement circuit implementation and fault isolation.
• Respond to alarms incidents and emergency callouts; support restoration efforts and escalate issues appropriately.
• Maintain accurate ticket updates incident records and operational communications.
• Receive install and configure equipment including rack-and-stack power and signal cabling labeling commissioning tests troubleshooting and as-built documentation.
• Maintain equipment inventories and coordinate returns repairs and calibration.
• Support outside-plant route surveillance cable infrastructure inspections initial fiber-fault response and vendor escorts.
• Follow site safety security and environmental requirements.

• Minimum of 4 years of experience in telecommunications data centers critical facilities industrial maintenance fiber optics or network operations.
• Experience troubleshooting operational systems using procedures methods of procedure (MOPs) drawings alarms and work orders.
• Knowledge of fiber-optic inspection cleaning patching and testing using OTDRs and optical power meters.
• Ability to monitor critical power cooling building management and facility systems and perform first-line work within authorized limits.
• Experience installing and replacing network hardware cabling and performing basic configuration and connectivity tests.
• Ability to maintain accurate technical records and as-built documentation.
• Strong incident communication documentation and customer-service skills in a 24/7 operating environment.
• Ability to complete required customer screening maintain access eligibility and complete role-specific training.

• Experience with cable landing stations submarine cable systems SLTE DWDM PFE critical power or critical cooling systems.