Network Engineer, NetOps Infrastructure

Say hello to opportunities.

Its not everyday that you consider starting a new career. Were RingCentral and were happy that someone as talented as you is considering this role. First a little about us were a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. Its designed to fit the business needs of our customers orchestrated to be accurate and precise and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. Were currently looking for Network Engineer NetOPS Infrastructure

Our data centers carry real-time voice video and messaging for customers worldwide. When a call degrades someone notices immediately. Our availability target is 99.999% and we hold it.

Youll join an infrastructure team that owns routers switches firewalls and load balancers across our global data center footprint. This is production infrastructure.

The NetOPS Infra team spans the US EU and India. Because were distributed across time zones coverage follows the sun: you work your own business hours five days a week. No night shifts. Occasional weekend work during planned maintenance windows and thats rare.

Job Duties:

• Troubleshoot production issues end to end from the routing table through the firewall policy down into the Linux network stack on the host

• Handle the operational work that keeps five nines real: firewall access changes patching config reviews capacity checks

• Deliver infrastructure projects hardware refresh and replacement platform migrations new DC capacity

• Work directly with platform and application teams instead of handing tickets across a wall

• Support Lab Stage and Regression alongside production

To succeed in this role you must have experience in:

• 3 years running production networks ISP enterprise or data center

• Real depth in TCP/IP. You should be able to explainwhyBGP picked that path and what a packet capture is actually telling you not just configure the feature

• Routing and switching in practice: OSPF iBGP/eBGP VRFs PBR STP/RSTP VRRP link aggregation

• Tunneling: GRE IPIP IPSec

• Firewalls both vendor platforms and iptables / firewall

• Strong Linux including the network stack interfaces routing tables netfilter socket state tcpdump. This is what separates a good troubleshooter from a config engineer

• Enough server-side context (bare metal hypervisors containers) to follow a problem past the switch port

• Hands-on Juniper experience across routing switching and security platforms

Nice to have

• EVPN/VXLAN MC-LAG ECMP MPLS High availability and clustering Load balancing (A10 F5 IPVS) Scripting for your own workflows Bash Python NETCONF PyEZ Ansible Cloud networking NetBox Zabbix VictoriaMetrics Grafana

• Youll sit in an infrastructure team not automation but if you like writing scripts to make your own work easier youll be in good company.

Were an AI-forward engineering org and we mean it operationally. Engineers get free access to AI assistants under our company usage policies and we expect them to be part of your daily workflow config review log analysis scripting documentation.

What we care about:

• Youve used AI assistants on real engineering work not just tried them

• You can scope a prompt well and iterate when the first answer is wrong

• You verify before you trust.Confidently wrong output is the failure mode that matters in production. Validate against docs and lab testing

• You follow data-handling policy on what goes into external tools

Global scale real-time traffic and an availability bar that makes the work interesting. Youll own systems rather than tickets and theres a strong automation and tooling practice next door if you want to move that way later.

If most of this fits and some of it doesnt apply anyway.

What we offer:

• Comprehensive medical dental vision disability life insurance

• Health Savings Account (HSA) Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF Preservation Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching perks and discounts program

RingCentrals IT team ensures company data is accessible secure and optimized in ways that provide maximum competitive advantage. We are constantly discovering developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented ambitious out-of-the-box thinkers who love to learn on the jobplanning deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.

RingCentrals work culture is the backbone of our success. And dont just take our word for it: we are recognized as a Best Place to Work by Glassdoor the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces RingCentral empowers modern mobile and distributed workforces to communicate collaborate and connect via any mode any device and any location. RingCentral is headquartered in Belmont California and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

If you are hired in Denver CO the compensation range for this position is between $108400 and $132200for full-time employees in addition to eligibility for variable pay equity and benefits. Benefits may include but are not limited to health and wellness 401k ESPP vacation parental leave and more! The salary may vary depending on your location skills and experience.