Network Engineer L4
Dallas, IA - USA
Job Summary
Job Summary
We are seeking an experienced Network Engineer to support enterprise network environments across Service Assurance and Delivery functions. The successful candidate will be responsible for maintaining network stability performing troubleshooting implementing network changes executing IOS upgrades supporting equipment refresh initiatives and participating in network transformation projects. This role requires strong technical expertise operational discipline and the ability to provide rotational on-call support.
Key Responsibilities
Service Assurance
- Monitor analyze and troubleshoot network incidents across LAN WAN VPN Wireless and Data Center environments.
- Perform root cause analysis (RCA) and implement corrective and preventive actions.
- Manage and resolve P1/P2 incidents within defined SLA targets.
- Collaborate with cross-functional teams service providers and vendors to restore services quickly.
- Support network performance monitoring and capacity management activities.
Network Delivery
- Execute network implementation projects including new deployments upgrades and migrations.
- Perform Cisco IOS upgrades and software maintenance activities.
- Lead equipment refresh and lifecycle management programs.
- Configure and deploy routers switches firewalls wireless controllers and related network infrastructure.
- Participate in network design reviews testing and production implementations.
- Create and maintain technical documentation SOPs MOPs and implementation guides.
Change & Operations
- Participate in change management processes and CAB activities.
- Ensure all network changes are executed following established operational procedures and compliance standards.
- Support disaster recovery testing and business continuity activities.
- Maintain accurate network inventory configurations and asset records.
Required Technical Skills
- Advanced knowledge of Cisco Routing and Switching technologies.
- Strong troubleshooting experience with:
- BGP
- OSPF
- EIGRP
- MPLS
- VPN Technologies (IPSec DMVPN SSL VPN)
- TCP/IP DNS DHCP NAT
- VLANs and Layer 2/Layer 3 technologies
- Experience with network monitoring and management tools.
- Familiarity with network security concepts and firewall technologies.
Qualifications
- CCNP Certification preferred.
- Equivalent enterprise-level networking experience may be considered in lieu of certification.
- Experience working in large enterprise or managed network environments.
Additional Requirements
- Must be willing to participate in a rotational on-call support schedule.
- Ability to support maintenance windows during evenings weekends and holidays as required.
- Strong analytical problem-solving and communication skills.
- Proven ability to work independently and manage multiple priorities in a fast-paced environment.
Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.