Network Engineer 4 4P810
Atlanta, GA - USA
Job Summary
Location:Atlanta GA
Client:Southern Company Services
Experience:10 Years
Contract- 3 Years- W-2
Focus:Enterprise Voice VoIP & Unified Communications
We are seeking aSenior Network Engineer specializing in Cisco Voice and Collaborationto support a large enterprise telephony environment. This role will design administer troubleshoot and maintain Cisco Unified Communications infrastructure across multiple locations and CUCM clusters.
The ideal candidate will have deep hands-on experience withCisco CUCM UCCX Unity Connection IM&P Expressway SIP CUBE voice gateways VoIP protocols and enterprise network technologies.
- Engineer maintain and support enterprise-wideCisco Unified Communications and VoIP infrastructure.
- Administer and troubleshootCisco CUCM 14.x UCCX CUC IM&P Telepresence and Expressway.
- Support Cisco voice gateways SIP trunks CUBE routers analog/POTS services and SBC solutions.
- Troubleshoot dial plans call routing translation patterns voicemail recording and monitoring systems.
- Support E911 platforms paging systems voice recording servers and related applications.
- Maintain LAN/WAN/WLAN VPN VoIP and network infrastructure supporting voice services.
- Perform advanced troubleshooting of SIP MGCP SRTP DNS DHCP and other voice/network protocols.
- Document network and voice standards designs and engineering changes.
- Update technical diagrams using Microsoft Visio.
- Work with vendors business partners and internal technology teams.
- Participate in after-hours support and on-call rotations as required.
- Bachelors degree in Computer Science or related field with10 years of relevant technical experience or15 years of voice/network experience.
- Expert-level experience supporting enterpriseVoIP telephony video conferencing and collaboration platforms.
- Strong hands-on experience with:
- Cisco CUCM 14.x
- UCCX
- Cisco Unity Connection
- IM&P
- Cisco Expressway / Telepresence
- Cisco CUBE
- SIP Trunks
- Voice Gateways
- Jabber / Webex
- Strong understanding ofTCP/IP OSPF VLAN Spanning Tree SNMP RADIUS SIP MGCP DNS and DHCP.
- Experience with Cisco UCS VMware vSphere Windows and Linux/UNIX.
- Strong troubleshooting and enterprise customer-support skills.
- Ability to work independently and communicate effectively with technical teams vendors and management.
- ACME Packet SBC experience.
- Cisco ISR/ASR Nexus 5K/7K routers and switches.
- E911 administration.
- Python JSON API integration or scripting experience.
- Experience with enterprise network monitoring and administrative tools.
Required Experience:
IC