Network Analyst I

Number of Positions In Requisition

1

Job Details

Monitors and troubleshoots network systems implements minor configuration changes and ensures compliance with security standards. This role works closely with senior analysts to resolve escalations validate solutions and improve operational processes while maintaining accurate documentation. By analyzing network performance and identifying patterns the analyst supports reliability optimizes monitoring practices and ensures consistent service availability.

Job Description

Summary
Monitors and troubleshoots network systems implements minor configuration changes and ensures compliance with security standards. This role works closely with senior analysts to resolve escalations validate solutions and improve operational processes while maintaining accurate documentation. By analyzing network performance and identifying patterns the analyst supports reliability optimizes monitoring practices and ensures consistent service availability.

Job Duties

• Investigate operational alerts and service degradations fine-tune monitoring parameters and apply minor adjustments to sustain optimal network health.
• Address routine connectivity issues and service requests across Layer 2 and Layer 3 ensuring timely resolution and escalation when necessary.
• Carry out approved configuration updates compile performance metrics and maintain thorough records of all changes and system states.
• Organize recurring operational findings contribute to scheduled maintenance windows and assist with upgrade activities to enhance system resilience.
• Work closely with senior analysts and team members to validate corrective actions streamline workflows and uphold security and compliance standards.

Minimum Qualifications

• High School Diploma/GED
• 1 year related work experience
• Demonstrates a strong command of networking principles including core technologies protocol interactions and the structure of enterprise network architectures.
• Possesses practical knowledge of VLAN segmentation Spanning Tree Protocol for loop prevention and foundational routing protocols such as EIGRP or OSPF to support efficient traffic flow.
• Is proficient in using command-line interfaces on major network platforms to execute diagnostics review configurations and apply changes accurately and securely.
• CompTIA Network Certification - CompTIA or

Preferred Qualifications

• Associates Degree in related field
• 3 years related work experience
• Demonstrates intermediate to advanced troubleshooting expertise across Layer 2 and Layer 3 including diagnosing complex connectivity issues and implementing effective resolutions.
• Possesses familiarity and hands-on experience with enterprise-grade DDI environments encompassing DNS DHCP and IP address management for large-scale networks.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing frequent keyboard use *patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

3 Neshaminy Interplex (3NI) Festerville Trevose Pennsylvania United States of America

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.

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