National Account Manager

The National Account Manager is responsible for delivering profitable growth across assigned national accounts in any of the following channels: industrial construction automotive aftermarket or major retail. This role owns customer strategy relationship development annual account planning sales execution forecasting and account-level financial performance.

Working cross-functionally with Marketing Product Management Supply Chain Finance and third-party sales representatives the National Account Manager will expand product placement improve customer performance and identify new growth opportunities. The role owns the full sales cycle from opportunity identification and customer strategy through negotiation execution forecasting and performance review.

This is a high-impact opportunity for a commercially driven sales leader who can strengthen strategic customer partnerships translate market insights into action and consistently deliver revenue and profit objectives in a dynamic fast-paced environment.

Primary Responsibilities

Depending on the assigned account portfolio this position may be responsible for one or more of the following channels: industrial construction automotive aftermarket or major retail.

Profitable sales growth gross-margin performance forecast accuracy customer retention product placement promotional effectiveness and in-stock execution.

• Develop and execute annual strategic account plans and joint business plans for assigned customers aligning revenue margin assortment promotional inventory and market-share objectives with company priorities.
• Own the full sales cycle for assigned accounts including opportunity development customer strategy presentations negotiation execution forecasting and performance review.
• Lead customer negotiations for pricing terms promotions programs and account agreements partnering with Finance and leadership to protect profitability and build sustainable relationships.
• Lead line reviews quarterly and annual business reviews partnership meetings market walks product walks and executive customer presentations; convert insights and results into clear actions and commitments.
• Partner with Marketing and Product Management to develop customer-specific product assortments commercialization plans sales programs and go-to-market strategies.
• Develop accurate rolling forecasts for revenue units promotions new-product launches and customer demand. Partner with Supply Chain and customers to improve inventory availability in-stock performance order flow and working-capital efficiency.
• Own the financial performance of assigned accounts including sales gross margin trade spend promotional investment deductions and account expenses. Use account-level P&L analysis to identify risks and improve profitability.
• Analyze customer market competitor pricing and category trends to identify growth opportunities and recommend actions related to assortment placement pricing and promotional strategy.
• Direct and support third-party sales representative agencies by establishing objectives providing tools and guidance reviewing performance and ensuring consistent execution of account priorities.
• Maintain accurate customer activity opportunity forecast and pipeline information in company systems; communicate risks decisions and next steps to internal stakeholders.
• Travel approximately 3550% to customer meetings company locations industry events trade shows and market visits. Some evening and weekend commitments may be required.

Qualifications :

Competencies

• Strategic account leadership with the ability to build customer specific plans and align internal resources around execution.
• Strong commercial judgment negotiation capability and account-level financial acumen.
• Demonstrated analytical statistical and problem-solving skills with the ability to convert complex data into clear recommendations.
• Executive level written verbal presentation and relationship management skills.
• Proven ability to influence customers and cross functional partners without relying solely on direct authority.
• Strong planning prioritization and follow through in a fast-paced multi-account environment.
• Advanced proficiency in Excel and PowerPoint including analysis of sales margin inventory and customer performance data and development of executive ready recommendations.
• Experience with CRM ERP demand planning business intelligence and retailer reporting platforms is preferred.
• A strong commitment to customer satisfaction ethical business practices and high-quality results.

Education/Experience

• Bachelors degree in Business Marketing Finance or a related field is preferred; an equivalent combination of education and relevant experience will be considered.
• Five to ten years of progressive sales or national account management experience including responsibility for large retail home center industrial or distribution customers.
• Demonstrated success managing complex customer relationships negotiating commercial agreements developing account plans and delivering profitable growth.
• Experience with line reviews joint business planning retailer portals promotional planning assortment management and customer scorecards is strongly preferred.
• Experience in durable goods power equipment automotive aftermarket industrial products or a related category is preferred.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time