NAG Medical Operations & Analytics Manager
Job Location:
Stamford, CT - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Caring for skin means caring for people.
It all started with a pharmacist and a dream almost 140 years ago. Today Beiersdorf is a global company with iconic brands Coppertone Aquaphor Eucerin and NIVEA focused on providing innovative clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries making people feel comfortable in their own skin.
At Beiersdorf we care beyond skin. We care for people our employees our customers our consumers and our communities and our know that diversity of thought backgrounds experience and perspective enriches our culture and fosters innovation and know thatresponsibly-sourced sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better you feel better.
A welcoming workplace that offers personal and professional growth for all individuals.
At Beiersdorf youll find:
A welcoming workplace that fosters diversity inclusion and belonging where every team member feels valued respected and supported Nimble teams that enjoy challenging work and the ability to make an impact
A dynamic community of life-long learners that values acumen aptitude and the ability to learn as well as hard skills and established expertise
A purpose-led company that cares about your personal and professional development with the right balance of structure and flexibility to thrive
A collaborative culture that leads with care trust simplicity and courage
Unique benefits that consider the whole person.
We understand that you have a life outside of work and we support you with unique benefits including:
Generous and flexible PTO policy
Paid Parental Leave
Comprehensive Wellness and Benefits program
Cash Balance Plan (similar to a pension)
401k match
Growing number of Employee Resource Groups or affinity groups - to foster meaningful connections and belonging with other colleagues
Experience skills and competencies that lend themselves to this role:
We know that experience comes in all forms and were not necessarily looking for individuals who can hit the ground running (check all the boxes) but may bring a unique blend of competence and capabilities that can grow into a role and/or bring news skills to the team.
The NAG Medical Operations & Analytics Manager will play a critical role in strengthening the operational effectiveness analytical capabilities and strategic execution of the Medical Affairs/Marketing and Field Medical teams. This individual will be responsible for leveraging data technology platforms field insights and market intelligence to help shape how Beiersdorf identifies prioritizes targets and engages healthcare professionals (HCPs) across distinct regions.
This role requires a highly analytical tech-savvy and strategically minded individual who can translate data into actionable recommendations optimize HCP targeting strategies support field force effectiveness and ensure the North American market is aligned with both local business needs and global expectations.
The ideal candidate will serve as the internal expert for key medical operations platforms including IQMed Marketing IQMed Detailing IQVIA ProVoice Close-Up and related training/reporting tools while also monitoring emerging technologies AI-enabled workflow solutions competitive sales force operations and external data tools that can improve efficiency integration and decision-making.
- Field Training and Capability Building: Coordinate and lead the rollout of Eucerin Way of Detailing training including National Sales Meeting workshops and Eucerin Way of Mentoring training for Regional Sales Managers (RSMs). Implement strategies tools and resources that enable RSMs to manage field activity coach effectively and improve performance. Provide ongoing coordination and support for training delivered in partnership with Sales Force Leasing.
- HCP Targeting and Segmentation: Coordinate and lead the rollout of segmentation studies and revised dermatologist target lists in partnership with IQVIA. Support the development and timely deployment of updated target lists to Dermatology Sales Representatives (DSRs) in NA
- Field Technology and Platform Enablement: Serve as the NA subject matter expert for IQMED Marketing IQVIA ProVoice Close-Up and related platforms. Coordinate IQMED support through global stakeholders and lead the future rollout and DSR/RSM training for the CareForce platform.
- Analytics and Performance Reporting: Manage monthly ProVoice reporting and stakeholder coordination including liaison with key internal and external partners. Develop and distribute monthly recommendation-share reports rankings and individual performance insights that enable RSMs to identify opportunities manage performance and drive field action. Provide ad hoc ProVoice analysis to the Sr. Director Medical Management and RSMs.
- Field Effectiveness Compliance and ROI: Plan coordinate and execute IQMED tracking of DSR performance and compliance. Manage and support DSR compliance KPIs including reach and frequency and activity-plan execution and ensure KPI frameworks are tied to ROI targets medical brand awareness and engagement dermatologist tracking outcomes and IQMED performance measures.
- Data Integration and Insight Generation: Facilitate the introduction of external data sets such as congress attendee lists into IQMED to measure activity-plan compliance. Support the measurement and analysis of point-of-sale trends by region and identify opportunities to improve data integration automate workflows.
- Incentive Compensation and Performance Management: Manage the relationship with Mercer and support the semiannual development of the DSR incentive compensation plan. Incorporate feedback from the Sr. Director finalize plan documents and coordinate rollout to RSMs and DSRs. Calculate DSR incentive compensation payouts in partnership with HR and support the annual DSR performance evaluation and calibration process.
- Operational and Vendor Management: Manage field operations external partnerships and support services that enable the effectiveness of the Medical Management Team.
- Strategic and Cross-Functional Support: Partner with Global Medical Operations to align systems processes reporting standards and operational best practices across markets. Provide strategic and analytical support to the Sr. Director Medical Management and lead cross-functional initiatives from concept through implementation including pilot programs such as the Walgreens retail initiative that enhance field effectiveness operational capabilities and business performance.
- Market and Field Force Strategy: Maintain an ongoing understanding of the dermatology market HCP engagement trends competitor field force models and emerging best practices in medical sales and operations. Translate insights into recommendations for territory design resource allocation HCP coverage engagement strategy and the future structure and effectiveness of the medical field organization.
- Bachelors degree required.
- 5 years of experience in medical operations sales operations business analytics field force effectiveness commercial operations healthcare analytics or related roles.
- Demonstrated expertise in data analytics reporting and translating complex data into actionable business recommendations.
- Experience with IQVIA ProVoice IQMed CRM platforms business intelligence tools or similar field operations systems strongly preferred.
- Strong understanding of HCP targeting segmentation territory planning and field force optimization methodologies.
- Proven ability to manage cross-functional projects collaborate effectively with local and global Medical Marketing and R&D teams influence stakeholders and drive operational improvements.
- Demonstrated ability to develop and deliver training translate analytical insights into field-facing tools and resources and drive adoption of new processes and platforms.
- Strong business acumen strategic thinking and communication skills with the ability to present insights to both field teams and senior leadership.
- Experience evaluating emerging technologies data integration opportunities AI applications and process automation solutions preferred.
Base Salary Range: $132000 - $170000 base salary
Actual placement within the compensation range may vary depending on experience skills and other factors.
At Beiersdorf we value diversity and aim to provide equal opportunities to all of our applicants regardless of e.g. gender sexual identity nationality ethnicity religion or ideology disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance please feel free to upload your CV without a picture.
Beiersdorf North America - Recent Awards
Winner of Comparablys Award for Best Company Outlook () Winner of Comparablys Award for Best Company Work Life Balance (2025)
Winner of Comparablys Award for Best Company Culture ()
Winner of Comparablys Award for Best Company Compensation (-2024)
Winner of Comparablys Award for Best Company Perks and Benefits ()
Winner of Comparablys Award for Best Company for Happiness (20 2025)
Winner of Comparablys Award for Best CEO / General Manager ()
Winner of Comparablys Award for Best Sales Team ( 2025)
Winner of Comparablys Award for Best Leadership Teams ()
Winner of Comparablys Award for Best Company for Diversity (2022)
Check us out on Comparably: trouble applying Go to to search our careers page. Beiersdorf is an Equal Opportunity Employer.
Required Experience:
Manager
About Company
We care for skin, we care for people and we care beyond skin. That is what makes us unique.
