MSP Engineer

Why join CompuNet

CompuNet values its people more than any other assetand realizes the contributions made by each employee are a reflection of their education experience certifications expertise and passions. We strive to take care of each other do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement our mission is to design test deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees including competitive wages medical dental vision PTO company-matching retirement plans profit-sharing and more.

CompuNet is seeking a cloud-focused MSP Engineer to operate Microsoft Azure environments across a portfolio of managed customers. This role centers on monitoring optimization and operational execution to ensure Azure environments are delivered reliably consistently and to the highest standards of service quality and compliance.

TheMSPEngineer is accountable for the ongoing operation of Azure environments across multiple tenants including monitoring cost visibility optimization issue resolution and change execution. The role requires strongescalationjudgment clear documentation and the ability to produce handoffs that receiving teams can act on without rework.

Essential Duties & Responsibilities

AZURE OPERATIONS & MULTI-TENANT MANAGEMENT

• Operateinternal andcustomerAzure environments across multiple tenants using Azure Lighthouse and delegated administration

• Monitor health performance and security posture across managed environments

• Investigate and resolve operational issues engaging Microsoft support when needed

• Participate in incident problem and change management processes according to defined service standards

• Execute routine changes including configuration access and policy updates

• Support patch management update compliance and baseline configuration across managed environments

• Support customer onboarding including subscription setup Lighthouse delegation monitoring baselines and policy application

• Maintain tagging naming and subscription standards across managed environments

MONITORING REPORTING & FINOPS

• Configure andmaintainAzure Monitor Log Analytics and alerting acrossmultipleAzureenvironments

• Develop KQL queries workbooks and dashboards supporting proactive visibility

• Monitor Azure consumption and apply FinOps practices including rightsizing scheduling reservations and anomaly investigation

• Track SLA adherence surface exceptions and report service performance against defined standards

• Produce health cost and optimization reporting for customers and internal stakeholders

AUTOMATION & INFRASTRUCTURE AS CODE

• Automate operations and tenant administration using PowerShell and Microsoft Graph API

• Readmodify andmaintainTerraform/Bicep templates supportingAzureenvironments

• Maintain release and deployment pipelines using Azure DevOps or GitHub

• Contribute to internal tooling supporting automated provisioning monitoring and governance

BUSINESS CONTINUITY & SECURITY POSTURE

• Support disaster recovery and backup operations including runbook execution and recovery validation

• Operate security tooling including Microsoft Defender for Cloud and coordinate with Microsoft Sentinel workflows asrequired

SERVICE GOVERNANCE & DOCUMENTATION

• Maintain Azure Policy RBAC and governance standards across multipleAzuretenants

• Produce andmaintaindocumentation runbooks and operational procedures

• Support evidence preparation and process demonstration for partner program and compliance activities

ESCALATION & CROSS-TEAM COLLABORATION

Recognize when issues or opportunities exceed managed services scope and route them to theappropriate internalteam

• Produce clear well-documented handoffs that receiving teams can act on without rework

• Support communication standards including incident notification and scheduled review cadence

• Contribute to customer operational reviews with clear summaries of environment status and recommendations

• Maintain continuity of customer experience through and after escalation

Education & Experience

MinimumRequirements

• 3 years of hands-on experience operating Microsoft Azure environments

• Microsoft Certified: Azure Administrator Associate (AZ-104)required

• Experience across the core MSP toolchain including Partner Center Azure Lighthouse Azure Policy Azure Monitor Log Analytics and KQL

• Experience with Microsoft Defender for Cloud Microsoft Sentinel Azure Backup and Azure Site Recovery

• Experience with subscription management RBAC multi-tenant operations and governance practices including tagging and naming standards

• Proficiencywith PowerShell and Microsoft Graph API for operational and tenant automation

• Working experience withTerraform/Bicep templates for Azure deployments

• Experience with application delivery using Azure DevOps or GitHub

• Strong knowledge of Azure networking and Microsoft Entra

• Willingness toparticipatein a shared on-call rotation

Desired Experience

• Experience in a managed services or CSP environment

• Experience with Python or JavaScript for automation or tooling

• Experience with Azure Cost Management FinOps practices or the Azure FinOps Toolkit

Skills & Abilities

• Operational disciplineacross multiple concurrentAzureenvironments

• Troubleshooting capabilityand strong pattern recognition across Azure services

• Escalation judgmentwith the ability to produce handoffs that receiving teams can act on

• Technical writingsuitable for customer audit and internal consumption

• Collaborationacross support infrastructure and customer-facing teams

• Ownership of outcomes including routine and repeat operational work

• Commitment to ongoing certificationand technical skills development

Who we are

CompuNet Inc. is an engineering-led IT solution provider that offers consulting design and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing developing and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle from discovery and design through deployment training and handoff.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.