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MS D365 CRM Functional Consultant
Job Location:
Job Location:
Austin, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
8 September 2026 (18 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Below is the CRM Functional Consultant JD and request you to source profiles
Job Description:
Resource shall have good hands on experience on MS Dynamics CRM with below capabilities.
a conducting business User/Stakeholder workshops to elicit business requirements understand the As Is process and based on
information gathered chart out the To be process
a Well versed with requirements gathering and analysis preparing business requirement and functional specification documents
test plan and test cases UAT end user training and coordination between onshore/ offshore teams and business users
a Resolve any conflict which might arise in understanding of what has been documented in all project related artefacts
a Coordinate with technology teams to plan out resourcing deliverables and timelines
Experience between 5 to 8 years with good communication skills client facing capabilities with learning attitude and coordination with offshore/Onshore and external teams.
Skills:
Primary Skill category
CRM : MSDCRM Configuration
Secondary Skill category
Manufacturing Banking Insurance domains
A Experience of 10 15 years in IT including at least 6 8 years in functional roles
A At least 4 5 years on MSCRM (Version 2011/ 2013/ MSCRM 2016 and Dynamics 365 versions) in the role of a Business Analyst/Functional Consultant
A Should have executed at least two end to end projects in MSCRM that include complex functionality integrations with multiple systems and global user base.
A Have demonstrable experience in requirements gathering analysis documentation customer review and sign off
A Extensive experience in conducting workshops interacting with Senior Business users and IT Stakeholders
A Should have experience working in Agile/iterative methodology
A Provide support and quality assurance for delivered Microsoft Dynamics CRM solutions
A Work with QA team lead to prepare test scenarios and test cases
A Conduct solution testing and assist with user acceptance testing
A Enable preparation of training materials and work with customer side champions in conduct of end user training
A Excellent communication and documentation skills
Job Description:
Resource shall have good hands on experience on MS Dynamics CRM with below capabilities.
a conducting business User/Stakeholder workshops to elicit business requirements understand the As Is process and based on
information gathered chart out the To be process
a Well versed with requirements gathering and analysis preparing business requirement and functional specification documents
test plan and test cases UAT end user training and coordination between onshore/ offshore teams and business users
a Resolve any conflict which might arise in understanding of what has been documented in all project related artefacts
a Coordinate with technology teams to plan out resourcing deliverables and timelines
Experience between 5 to 8 years with good communication skills client facing capabilities with learning attitude and coordination with offshore/Onshore and external teams.
Skills:
Primary Skill category
CRM : MSDCRM Configuration
Secondary Skill category
Manufacturing Banking Insurance domains
A Experience of 10 15 years in IT including at least 6 8 years in functional roles
A At least 4 5 years on MSCRM (Version 2011/ 2013/ MSCRM 2016 and Dynamics 365 versions) in the role of a Business Analyst/Functional Consultant
A Should have executed at least two end to end projects in MSCRM that include complex functionality integrations with multiple systems and global user base.
A Have demonstrable experience in requirements gathering analysis documentation customer review and sign off
A Extensive experience in conducting workshops interacting with Senior Business users and IT Stakeholders
A Should have experience working in Agile/iterative methodology
A Provide support and quality assurance for delivered Microsoft Dynamics CRM solutions
A Work with QA team lead to prepare test scenarios and test cases
A Conduct solution testing and assist with user acceptance testing
A Enable preparation of training materials and work with customer side champions in conduct of end user training
A Excellent communication and documentation skills
Required Experience:
Contract
