Mobile Meals Coordinator

Under the general direction of the Senior Services Manager the Mobile Meals Coordinator will facilitate the mobile meals program for Interfaith Community Services. This position offers support and assistance with the general operations of the ICS Mobile Meals program.

All positions at ICS are expected to interact with participants volunteers donors and staff in a professional manner reflecting ICSs Core Values Service First Active Compassion Purposeful Collaboration Always Accountable and Courageous Innovation.

Duties and Responsibilities:

Coordinate and manage the day-to-day operations of the Mobile Meals Programs including route assignments meal order sync units to the Mobile app send the delivery rosters and serve as a substitute driver when needed

Maintain client records and services accurate in CaseWorthy and ServTracker

Assist with program evaluations surveys and participant satisfaction initiatives

Design and conduct periodic training sessions to keep Mobile Meals volunteers informed of best practices operational procedures and program requirements

Assist with monthly and quarterly program reports and maintain accurate program documentation

Develop maintain and update Mobile Meals procedures and training materials for staff and volunteers

Manage volunteer mileage reimbursement and assist volunteers and Accounting with payment-related issues

Maintain positive relationships and regular communication with meal facilities

Additional Duties

Participate in ICS staff meetings

Other job duties as assigned

Support other Senior Services programs as needed

Knowledge Skills and Abilities:

Experience working with seniors and disabled adults

Strong written and oral communication skills

Strong organization skills and keen attention to detail

Ability to multi-task and be flexible

Ability to coordinate multiple schedules routes and priorities simultaneously

Excellent interpersonal and customer service skills when interacting with seniors volunteers caregivers and community partners

Ability to maintain confidentiality and handle sensitive client information appropriately

Ability to work independently and collaboratively within a team environment

Minimum Qualifications:

High School Diploma

Ability to maintain a valid Arizona drivers license reliable transportation clean driving record and current auto insurance

Must pass a background check

Must obtain and maintain a Level One fingerprint clearance card

Reports to: Senior Services Manager

Supervises: Mobile Meals Volunteers

Work Schedule: Full time (Monday through Friday) 40 hours per week- Occasional evening/weekend hours.

Home Office Location: Northwest

Job Classification: Coordinator

Remote Work Eligibility: This is an in-office position

FLSA Status: Non-Exempt

Compensation: Dependent on qualifications and experience. Benefits provided include group health insurance 403B employer match generous Paid Time Off- 22 days within your first year and paid holidays.