MLAI Engineer (Full Time Multiple Openings)

Say hello to possibilities.

Its not everyday that you consider starting a new career. Were RingCentral and were happy that someone as talented as you is considering this role. First a little about us were the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere at any time on any device.

This is where you and your skills come in. Were currently looking for: Responsible to support the design implementation and optimization of scalable Artificial Intelligence (AI) and Machine Learning (ML) solutions.

To succeed in this role you must meet the following requirements:

• Collaborate with cross-functional teams (Product Data Engineering) to develop and implement AI/ML solutions

• Establish and promote ML Operations and lifecycle management best practices

• Design build and manage scalable ML infrastructure

• Develop validate deploy and monitor ML models and applications

• Create and maintain optimized data pipelines

• Utilize programming languages (Python R Scala Java) and adopt CI/CD best practices including automation and monitoring

• Implement state-of-the-art Generative AI models and workflows (ASR LLM TTS RAG & Search)

• Stay up to date with emerging ML/AI technologies frameworks and best practices

• Scale and support large distributed systems serving millions of customers daily

• Maintain and extend RingCentrals internal AI platform

• Build Agentic AI products to drive business value

• Bring thought leadership to AI products & services

Desired Qualifications:

• U.S. Masters degree in Data Science Computer Engineering or a related field or foreign equivalent plus two (2) years of related experience or U.S. Bachelors degree or equivalent in Data Science Computer Engineering or a related field plus five (5) years of related experience is required.

• Experience with analytics Machine Learning (ML) data science platform development data aggregation and analysis statistical analysis ML/AI modeling TensorFlow PyTorch Generative AI NLP deep learning statistical methods GCP AWS Azure ML data structures algorithms software architecture MLOps ML lifecycle management CI/CD and Docker is required.

What we offer:

• Comprehensive medical dental vision disability life insurance

• Health Savings Account (HSA) Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF Preservation Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Parental support for children with developmental and learning disabilities

• Pet insurance

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentrals work culture is the backbone of our success. And dont just take our word for it: we are recognized as a Best Place to Work by Glassdoor the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces RingCentral empowers modern mobile and distributed workforces to communicate collaborate and connect via any mode any device and any location. RingCentral is headquartered in Belmont California and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include but are not limited to health and wellness 401k ESPP vacation parental leave and more! The salary may vary depending on your location skills and experience. We hire for this role frequently. There is no application deadline for this role.