Mission Engineer II Boise

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

This isnt a relationship management role. Its an ownership role. Sharp. Adaptable. Unstoppable. As a Mission Engineer II youll work directly alongside public safety agencies to turn real operational challenges into working technical solutions.

Youll spend time with the people doing the work understand how the agency operates identify problems worth solving and use Axon tools AI automation data and the broader Axon ecosystem to build against them.

Building is the core of the role but customer needs come first. Because youre embedded with the agency youll also become a go-to technical resource who understands their Axon environment and helps them navigate critical needs when they arise. You may help quarterback an upcoming deployment coordinate a complex technical issue or connect the right Axon teams around an agency priority.

You wont replace Support Deployment Product or other teams. Youll bring technical continuity help connect the dots and use what you learn to identify the next opportunity to build something better. Mission Engineers dont measure success by activity. They measure it by what gets built what gets used and what changes because of it.

Location: On Site with travel
Reports To: Manager or Senior Manager of Mission Engineering

• Embed with assigned agencies to understand their mission people workflows systems and priorities.
• Develop broad knowledge of the Axon ecosystem and deeper expertise in the products deployed at your agency.
• Work with frontline users technical teams and agency leadership to uncover operational friction.
• Translate customer problems into clear technical requirements and measurable success criteria.
• Identify opportunities for AI automation data and Axon capabilities to improve how the agency operates.
• Understand what the customer needsnot simply what they initially ask for.

• Build applications dashboards workflows automations and using Axon products and other approved Axon tools.
• Apply foundational software engineering concepts including APIs data structures scripting testing debugging and version control.
• Use AI and AI-assisted development tools responsibly within Axons approved development and security environment.
• Configure and extend capabilities across Axons technology ecosystem.
• Understand when you can solve the problem yourself and when deeper Product or Engineering partnership is required.
• Build with Axonnot around it.

• Move solutions from discovery into real customer use.
• Test and iterate alongside the people who will actually use what you build.
• Drive adoption and measure results against agreed success criteria.
• Continue improving solutions until they create sustained operational value.
• Document successful solutions so they can be maintained improved and reused.

• Maintain a consistent onsite presence and deep understanding of the agencys Axon environment.
• Lean into critical customer needs when your technical context or involvement can materially improve the outcome.
• Help quarterback technical alignment around important deployments without replacing the teams responsible for deployment execution.
• Serve as a liaison when complex technical issues require coordination beyond standard Support.
• Help customers navigate capabilities across products such as Records Fusus AI Era and the broader Axon ecosystem.
• Connect the right resources across Product Engineering Support Deployment Training Mission Operations Mission Success and Sales.
• Continuously ask: What are we learning what could work better and what could we build so this is easier next time
• Return to the highest-value build opportunities once immediate customer needs are addressed.

• Capture recurring customer needs workflow patterns and technical friction.
• Share successful builds and lessons across Mission Engineering.
• Bring platform limitations and customer insights back to Product and Engineering.
• Identify solutions that could be reused by other MEs and agencies.

• Typically 35 years of experience in solutions engineering software engineering systems technical consulting implementation engineering or another hands-on technical role.
• Foundational software engineering capability and demonstrated experience building technical solutions.
• Working knowledge of APIs scripting/ programming data testing debugging and modern development practices.
• Understanding of AI concepts and practical applications.
• Strong technical curiosity and ability to rapidly learn emerging platforms and tools.
• Ability to solve ambiguous problems rather than simply execute predefined tasks.
• Strong communication skills across technical and non-technical audiences.
• Customer-facing mindset and curiosity about how organizations actually operate.
• Ability to obtain and maintain CJIS compliance and satisfy applicable agency background requirements.
• Ability to maintain the onsite presence required by the engagement.

• Experience with Python JavaScript SQL REST APIs cloud platforms or modern frameworks.
• Experience with AI platforms workflow automation low-code development or data.
• Experience in public safety defense military intelligence government or other mission-critical environments.

You can take a meaningful customer problem through:

Discover Build Transform

Given Axons approved toolkit and a problem worth solving you can turn it into a working solution and demonstrate whether it created value. And when the agency needs you elsewhere you lean in without losing the engineering mindsethelp solve the immediate need identify what can be improved and return to building.

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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