ERPCRM Administrator

At Wilson Connectivity our mission is to connect everyone everywhere. As the industry leader in wireless connectivity solutions were bringing 5G cellular technology to businesses and consumers in their homes workplaces and beyond.

But we dont just develop innovative products - were also dedicated to developing great people. Thats why weve been recognized as a Best Companies to Work For six times by Utah Business Magazine. Our strong work culture drives high employee satisfaction and were looking for individuals passionate about making a positive impact.

Why you should join our team as a ERP/CRM Administrator:

As the ERP/ CRM Administrator youll play a critical role in designing and delivering scalable reliable and innovative solutions that drive business growth. Youll be responsible for integrating and optimizing enterprise applications including Dynamics 365 Finance and Operations and Microsoft Dynamics CRM as well as third-party systems ensuring seamless data flow and functionality. By leveraging Azure tools and DevOps practices youll enhance system performance scalability and security while ensuring cost-effective operations.

In this position youll lead a collaborative learning-driven environment by mentoring and developing your team. You will align enterprise solutions with business goals making sure they are well-documented cost-effective and in line with industry best practices.

Your key responsibilities:

Microsoft Dynamics 365 ERP Finance and Operations:

• Design and implement custom Dynamics 365 ERP solutions to meet business needs.
• Work with stakeholders to ensure modules and functionality meet their needs.
• Maintain Dynamics platform updates ensuring reliable platform functionality.
• Resolve bugs issues and other identifiable needs.
• Maintain secure permissions for users and groups.

Microsoft 365 CRM:

• Design and implement custom CRM solutions to help drive sales and resolve business needs.
• Work with Sales Support and other teams to help increase productivity operability and gain insights into customer relations.
• Maintain Dynamics CRM platform updates ensuring reliable platform functionality.
• Resolve bugs issues and other identifiable needs.
• Maintain secure permissions for users and groups.

Power Platform Administration:

• Administer Power Platform Power Apps and Flows.
• Offer training and insights into applicable Power Apps.
• Optimize the Wilson Dataverse and maintain database space constraints.

Azure Tools and DevOps:

• Use Azure tools to improve performance scalability and security.
• Manage Azure DevOps to ensure smooth (CI/CD) practices.
• Optimize operations using Azure services to support enterprise needs.

E-commerce and Third-Party Systems:

• Integrate and optimize e-commerce platforms with Dynamics systems and third-party solutions.
• Ensure seamless data flow between e-commerce and enterprise systems.
• Troubleshoot EDI processing errors and help build new EDI integrations.

Cost Management and Licensing:

• Monitor costs associated with Dynamics Finance and Operations Dynamics CRM and third-party systems.
• Optimize software licensing for cost-effectiveness and compliance.

Analytical Solution Design:

• Assess business needs to propose robust scalable solutions.
• Identify opportunities for system improvement or optimization.

Team Development:

• Promote knowledge sharing and foster a collaborative learning environment.

Documentation and Development:

• Maintain detailed documentation for system configurations customizations and integrations.
• Ensure all solutions adhere to organizational standards and best practices.

What you bring to the role:

• Bachelors degree in IT MIS or related field (or equivalent experience)
• Expertise in Microsoft Technologies:
  • Dynamics 365 Finance and Operations
  • Dynamics 365 CRM
  • Power Platform Admin and Development
  • MS-SQL
  • Azure (Event Driven Architecture NoSQL Cosmos Azure DevOps with CI/CD)
• Programming Languages a plus: X C JavaScript Python PowerShell ZPL
• Web Technologies: HTML/CSS JSON XML
• Integration and implementation of multiple systems with API integration experience
• Lead by example creating a collaborative team culture.
• Coach and develop team members for future roles.
• Handle complexity and change under pressure.
• Analyze data to draw insightful conclusions and identify trends and opportunities.

What we offer:

Location: This position is based in our St. George UT office with a flexible schedule of 3 days in-office and 2 days remote per week.

Compensation: Competitive salary between $80000 to $90000 based on experience with potential profit-sharing bonuses every 6 months.

Benefits: You will enjoy a total rewards benefits and compensation package including a generous 3 weeks of paid time off available on day one 2 weeks of paid holidays matching 401k health insurance tuition reimbursement paid parental leave employer-paid disability and life insurance and telemedicine.

A background check and drug screen is required upon accepting an offer of employment.

Required Experience:

Unclear Seniority