Job Description - Microsoft Dynamics 365 Developer (CRM/CE & Power Platform)

Job Title

Microsoft Dynamics 365 Developer (CRM/CE & Power Platform)

Job Summary

We are seeking an experienced Microsoft Dynamics 365 Developer with strong expertise in Dynamics 365 CRM/Customer Engagement (CE) and the Microsoft Power Platform. The ideal candidate will be responsible for designing developing customizing integrating administering and supporting enterprise-grade Dynamics 365 applications.

This role requires hands-on experience in Dynamics 365 customization plugin development Power Apps Power Automate Power BI Dataverse Azure integrations API development data migration application support and platform administration. The candidate will work closely with business stakeholders architects and technical teams to deliver scalable secure and high-performing business solutions.

Experience Required

• 7-10 Years of experience in Microsoft Dynamics 365 CRM/CE Development
• Strong experience with Microsoft Power Platform
• Experience in enterprise application development and production support
• Agile/Scrum project experience

Key Responsibilities

Dynamics 365 Development & Customization

• Design develop and customize Microsoft Dynamics 365 CRM/CE applications.
• Configure entities forms views dashboards business process flows workflows and security roles.
• Develop custom plugins workflow activities custom actions and JavaScript components.
• Build extensions using PCF (PowerApps Component Framework).
• Perform solution deployment and environment configuration across Development QA UAT and Production.
• Translate business requirements into scalable technical solutions.

Power Platform Development

• Develop Canvas Apps and Model-Driven Apps using Power Apps.
• Build business workflows and approval processes using Power Automate.
• Design dashboards and reports using Power BI.
• Develop Dataverse solutions business rules and custom connectors.
• Manage Power Platform environments governance security and licensing.
• Support deployment backup restore and lifecycle management.
• Manage user onboarding role assignments and access provisioning.

Integration & API Development

• Develop integrations between Dynamics 365 and enterprise applications.
• Build REST and SOAP API integrations.
• Implement Azure-based integrations using:
  • Azure Logic Apps
  • Azure Functions
  • Azure Service Bus
• Work with middleware and third-party integration platforms.
• Implement secure authentication and authorization mechanisms.

Data Management & Migration

• Perform enterprise data migration using:
  • SSIS
  • KingswaySoft
  • Power Platform Dataflows
  • Custom ETL solutions
• Validate cleanse and transform data.
• Support Master Data Management (MDM).
• Optimize SQL queries and database performance.

Application Support

• Troubleshoot production incidents.
• Perform root cause analysis (RCA).
• Implement permanent fixes.
• Support release deployments upgrades and patches.
• Monitor system performance and recommend improvements.
• Ensure compliance with enterprise security and governance standards.

Mandatory Technical Skills

Microsoft Dynamics 365

• Microsoft Dynamics 365 CRM
• Dynamics 365 Customer Engagement (CE)
• CRM Customization
• Plugin Development
• Workflow Development
• Business Process Flows
• Security Roles
• Solution Management

Power Platform

• Power Apps (Canvas & Model-Driven)
• Power Automate
• Power BI
• Dataverse
• Power Platform Administration
• Power Platform Governance
• Power Platform Security

Programming

• C#
• .NET
• JavaScript
• TypeScript
• PCF (PowerApps Component Framework)

Azure

• Azure Functions
• Azure Logic Apps
• Azure Service Bus
• Azure Active Directory (Azure AD)

API & Integration

• REST APIs
• SOAP APIs
• OAuth
• Web APIs
• Enterprise Integrations

Database

• SQL Server
• SQL
• SSIS
• KingswaySoft
• Data Migration
• ETL

Administration

• User Management
• Security Roles
• Environment Administration
• Licensing
• Governance
• Backup & Restore

Preferred Skills

• Azure DevOps
• Git
• CI/CD
• Agile Scrum
• DevOps
• Microsoft Dataverse
• Microsoft 365
• PowerShell
• Azure Monitor
• Application Insights

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication skills
• Stakeholder management
• Team collaboration
• Documentation
• Customer-focused mindset
• Ability to work independently
• Agile delivery experience

Education

• Bachelors or Masters degree in Computer Science Information Technology Engineering or a related field.